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Customer Experience Representative, Core Services

Join a leading fintech company that is democratizing finance for all. Robinhood is seeking growth-minded thinkers to help shape their vision and systems.

Skills

Active FINRA Series 7 and 63 Licenses
Excellent customer service and communication skills
Ability to defuse customer anxiety and adapt to a fast-paced environment

Responsibilities

Delivering an outstanding customer experience through phone, email, and chat channels
Driving continuous improvement to delight customers and identify better ways to serve them
Developing deep subject mastery of complex financial concepts

Benefits

Base pay aligned to compensation zones based on location
Eligibility for Robinhood bonus plan and equity plan
Additional benefits as per Robinhood's benefits package

To read the complete job description, please click on the ‘Apply’ button

Democratizing finance for all.

FUNDING

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

INDUSTRY

Investment & Asset Management

TEAM SIZE

LOCATION

Hybrid, based in Menlo Park, CA

SALARY RANGE

$51,272/yr - $60,400/yr

EMPLOYMENT TYPE

Full-time, on-site

DATE POSTED

April 12, 2024

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