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Customer Experience Representative, Core Services
Join a leading fintech company that is democratizing finance for all. Robinhood is seeking growth-minded thinkers to help shape their vision and systems.
Skills
- Active FINRA Series 7 and 63 Licenses
- Excellent customer service and communication skills
- Ability to defuse customer anxiety and adapt to a fast-paced environment
Responsibilities
- Delivering an outstanding customer experience through phone, email, and chat channels
- Driving continuous improvement to delight customers and identify better ways to serve them
- Developing deep subject mastery of complex financial concepts
Benefits
- Base pay aligned to compensation zones based on location
- Eligibility for Robinhood bonus plan and equity plan
- Additional benefits as per Robinhood's benefits package
To read the complete job description, please click on the ‘Apply’ button
By
Robinhood
Robinhood is a leading financial services company headquartered in Menlo Park, California. The company was founded in 2013 and currently has 23.9 million funded customers, 13.7 million monthly active users, and $130 billion in assets under custody.
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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Dare to be Different
Reward & Recognition
Fast-Paced
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off
Learning & Development
Social Gatherings
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$51,272/yr - $60,400/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2024
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