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Customer Experience Representative, Platinum Desk
Join a leading fintech company that is democratizing finance for everyone. Robinhood is looking for growth-minded thinkers to shape their vision and systems.
Skills
- Strong critical thinking and analytical skills
- Excellent communication skills
- Familiarity with financial services and stock market
- Ability to defuse customer anxiety through exceptional customer service
Responsibilities
- Deliver outstanding customer experience by solving issues with empathy
- Proactively engage with customers to educate and add value
- Utilize interaction model to provide world-class customer service
- Identify and communicate customer pain points to the product and engineering team
Education
- Bachelor's Degree from an accredited institution
- FINRA Series 7 and 63 Licenses
Benefits
- 100% paid health insurance for employees with 90% coverage for dependents
- Annual lifestyle wallet for personal wellness, learning, and development
- Dedicated mental health support
- Generous time-off benefits
- Lively office environment with catered meals and fully stocked kitchens
To read the complete job description, please click on the ‘Apply’ button
By
Robinhood
Democratizing finance for all.
55 jobsFUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$71,000/yr - $83,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
July 3, 2024
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