Senior Fraud Investigations Escalations Specialist
Skills
- Fraud investigation experience
- Outstanding interpersonal skills
- Attention to detail
- Strong communication skills
Responsibilities
- Conduct in-depth investigations on accounts flagged for possible fraud
- Place outbound calls to customers to discuss their activities
- Respond swiftly to critical issues from senior leaders
- Engage with cross-functional teams to resolve fraud issues
- Participate in the discovery of emerging fraud trends
Benefits
- 100% paid health insurance for employees
- Annual lifestyle wallet for personal wellness
- Lifetime maximum benefit for family forming and fertility benefits
- Dedicated mental health support
- Generous time away including company holidays and paid time off
Average salary estimate
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Robinhood is a leading financial services company headquartered in Menlo Park, California. The company was founded in 2013 and currently has 23.9 million funded customers, 13.7 million monthly active users, and $130 billion in assets under custody.
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