BILLING ADMINISTRATOR

The key responsibilities of a Billing Administrator at Rockwell Automation include reviewing contracts in SAP to ensure they align with Purchase Orders, contract types, and durations. You'll also manage the monthly Debit Memo Requests, confirm utilization rates for Field Service Engineers, submit invoices to customers, and issue credit notes from SAP. Effective coordination with engineers is essential for accurate and timely billing processes.

To apply for the Billing Administrator position at Rockwell Automation, candidates typically need a background in finance, accounting, or a related field, coupled with experience in billing or contract management. Familiarity with SAP is highly advantageous, as is the ability to communicate effectively with cross-functional teams to understand and resolve billing issues.

The Billing Administrator role at Rockwell Automation follows a hybrid work model. Employees are expected to work in the office at least on Mondays, Tuesdays, and Thursdays, unless they have business obligations outside the office. This allows for flexibility while maintaining collaboration with the team.

Rockwell Automation offers an attractive benefits package for Billing Administrators, including comprehensive mindfulness programs, volunteer paid time off, an employee assistance program, and opportunities for professional development through an extensive digital course library. Additionally, the company matches volunteer hours and cash donations to eligible charities, promoting community engagement.

Experience with SAP is crucial for the Billing Administrator role at Rockwell Automation. Most of the responsibilities, such as contract reviews, billing confirmations, and credit note issuance, rely heavily on proficiency in SAP. Candidates who can demonstrate their SAP expertise will have a significant advantage in the application process.

When answering this question, highlight specific instances where you've used billing systems, preferably SAP, and the impact of your work. Discuss tasks such as contract validations and invoice submissions to demonstrate your relevant skills.

Describe a situation in which you identified and resolved a discrepancy. Emphasize your attention to detail and how effective communication with teams helped you resolve the issue, ensuring accuracy in billings.

Outline a systematic approach where you would collect data, verify it against records, and ensure timely confirmations. Discuss the importance of clear communication with engineers to facilitate this process.

Explain your experience with managing Debit Memo Requests, focusing on your organizational skills and ability to adhere to strict deadlines. Provide an example to showcase your efficiency in processing these requests.

Share strategies you implement for task prioritization, such as using project management tools, maintaining checklists, or setting clear deadlines. Discuss how these methods help you meet various billing deadlines effectively.

Illustrate your teamwork and collaboration skills with an example where you successfully communicated with multiple departments, detailing the outcomes. Emphasize your ability to adapt to different working styles and coordinate effectively.

Reflect on key takeaways from your past roles, such as improved organization, problem-solving skills, and expertise in certain tools or systems. Ensure to tie these lessons back to how they apply specifically to the Billing Administrator duties.

Discuss best practices that contribute to accuracy in billing, such as double-checking entries, leveraging automation tools, and maintaining clear communication with team members to catch errors early.

Identify potential challenges such as managing complex contracts, handling discrepancies, and keeping up with rapid changes in technology. Discuss how your skills and experience would help address these challenges effectively.

Articulate your passion for the role by discussing your admiration for Rockwell Automation’s mission and values, and how they resonate with your career vision. Share what excites you about working in billing within such an innovative industry.