Room Attendant - job 2 of 3

JOB TITLE: ROOM ATTENDANT

DEPARTMENT: HOUSEKEEPING

IMMEDIATE SUPERVISOR: HOUSEKEEPING SUPERVISOR

FULL-TIME/PART-TIME/ON-CALL

WEEKENDS/HOLIDAYS

TRANSPORTATION

JOB SUMMARY:

Our housekeeping staff is primarily responsible for hotel rooms and their cleanliness at the hotel. Related tasks include, but are not limited to: Overall room quality and cleaning, guest satisfaction, and to help communicate hotel needs and concerns with other departments.

Position Summary:

• Maintain clean and appealing guest rooms and common areas according to quality standards of the property.
• Provide outstanding guest service by greeting and interacting with guests throughout your day
• Have fun in a positive atmosphere with friendly co-workers!
• Essential Functions:
• Cleaning up to 18 guest rooms per shift to Marriott standards, with a strong attention to detail
• Ability to load & operate a washer and dryer, as well as fold laundry
• Maintaining a positive attitude, and respectfulness of others
• Follow safety regulations regarding handling of chemicals, clean up of body fluids, and potentially hazardous materials
• Clean and maintain guest rooms, including bed and bathrooms, in accordance with property and brand specifications in a timely manner
• Maintain clean and safe work areas (hallways, laundry room, chemical rooms) * Assist co-workers when your help is needed
• Provide information to guests about hotel services, facilities and other amenities in a positive and helpful manner
• Listen and respond positively and professionally to guests' requests or complaints; interact with guests in a friendly and cheerful manner as directed by leadership
• Physical Requirements:
• Must be able to walk a total of 8 hours in a day.
• Must be able to lift up to 40 lbs.
• Must be able to carry 20-35 lbs. up to a distance of 200 ft.
• Job Specifications :High School Diploma or equivalent. Ability to read, write, speak, and understand the primary language of the workplace. Valid Louisiana Driver’s License and an acceptable driving record.
• Personal Qualifications:
• Reasonable intelligence and emotional maturity.
• Ability to present oneself in a professional manner.
• Clean, well groomed, and neat appearance.
• Common sense and good judgement.
• Ability to communicate and work well with others

• License and Certifications:**

Valid Louisiana Driver’s License and an acceptable driving record.

• Educational Background:
• High School Diploma or equivalent.

• Must be able to bend, squat, crawl, climb, reach above shoulder level, kneel, grasp, push and pull.

Job Types: Full-time, Part-time