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Job details

Workers' Compensation Business Development Specialist

Job Details

Level:    Experienced
Job Location:    Center City 833 Chestnut - Philadelphia, PA
Position Type:    Full Time
Education Level:    Bachelors Degree
Salary Range:    Undisclosed
Job Shift:    Day Shift

Description

Rothman Orthopaedics is looking to hire a full time Workers' Compensation Business Development Specialist based in our Center City Philadelphia office!

Job Summary:

The Workers' Compensation Business Development Specialist acts as a liaison between the practice and referral sources. This role will be responsible for identifying, developing and maintaining relationships with employers, insurance carriers, nurse case managers and providers to grow RO Workers' Comp services. This role focuses on generating new business opportunities, increasing referrals and ensuring that the referral process runs as seamless as possible.

Key Accountabilities:

  • Number of WC appointments
  • Number of IME/legal revenue

Essential Duties:

  • Identify and pursue new business opportunities with employers, insurance carriers, nurse case managers and providers to increase RO WC volume
  • Maintain relationships with existing clients to ensure high levels of satisfaction and retention 
  • Ensure that the referral process runs as seamless as possible for both new and existing referrals sources.  This may include assisting with appointment scheduling, sending quick notes, speaking with RO physicians, etc.
  • Prepare and distribute WC collateral materials and promote the Rothman Direct WC program to referral resources 
  • Maintains workers’ compensation database in Salesforce & ECW
  • Schedule and coordinate worker's comp seminars and helps with in-services and lectures.  
  • Responds to all requests from nurse case managers, adjusters and attorneys and all other relevant referral sources with regard to workers’ compensation issues
  • Collaborate with WC Management team on process improvements 
  • Runs reports and tracks new patient referrals.
  • Communicates with RO physicians and clinical staff on comp issues.  Communicates with referring providers on a daily basis with issues and questions
  • Works with Follow-up Representatives to resolve any billing issues regarding Workers Compensation
  • Exemplifies the desired culture and philosophies of the organization.

Qualifications:

  • Bachelor's degree required
  • Three (3) years in the workers' compensation field
  • Medical insurance billing knowledge required
  • Computer skills including, but not limited to, MS Office

Our Commitment to Employees:

Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans. 

Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences. 

As a condition of employment at Rothman Orthopaedics, it is required you receive the COVID-19 vaccination. Rothman Orthopaedics is an Equal Opportunity Employer and requests for reasonable accommodations will be considered.

Qualifications


Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Workers' Compensation Business Development Specialist, Rothman Institute

Are you ready to take your career to the next level? Rothman Orthopaedics is on the lookout for a dedicated Workers' Compensation Business Development Specialist based right in our vibrant Center City office in Philadelphia, Pennsylvania! This full-time role is perfect for someone who thrives on building connections and wants to make an impact in the world of workers' compensation. As a Workers' Compensation Business Development Specialist, you'll be the vital link between our practice and the referral sources that fuel our growth. Your primary responsibilities will revolve around identifying and nurturing relationships with employers, insurance carriers, nurse case managers, and healthcare providers to elevate our Workers' Compensation services to new heights. You'll not only generate new business opportunities but also ensure the referral process is as smooth as possible for our partners. Imagine scheduling appointments, coordinating workers' comp seminars, and collaborating with our management team to continuously improve our processes. Ensuring client satisfaction will be at the forefront of your role, as you work to maintain strong relationships with existing clients while seeking new opportunities. With your strong background in the workers' compensation industry and a bachelor's degree to back it up, you'll be well-equipped to handle the challenges of this position. Join us at Rothman Orthopaedics, where our employees are our most valuable asset, and where we foster a nurturing environment to help you succeed. Come make a meaningful difference in the lives of others while enjoying the benefits of being part of a top workplace in Philadelphia!

Frequently Asked Questions (FAQs) for Workers' Compensation Business Development Specialist Role at Rothman Institute
What are the primary responsibilities of a Workers' Compensation Business Development Specialist at Rothman Orthopaedics?

The Workers' Compensation Business Development Specialist at Rothman Orthopaedics is responsible for building and maintaining relationships with referral sources, including employers, insurance carriers, and healthcare providers. Key duties include generating new business opportunities, ensuring a seamless referral process, scheduling appointments, and coordinating seminars.

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What qualifications do I need to apply for the Workers' Compensation Business Development Specialist position at Rothman Orthopaedics?

To apply for the Workers' Compensation Business Development Specialist role at Rothman Orthopaedics, you need a bachelor's degree and at least three years of experience in the workers' compensation field. Knowledge of medical insurance billing is also a requirement.

Join Rise to see the full answer
How does Rothman Orthopaedics support its Workers' Compensation Business Development Specialists?

Rothman Orthopaedics supports its Workers' Compensation Business Development Specialists by fostering a professional, nurturing workplace environment with competitive pay, comprehensive benefits, tuition reimbursement, and opportunities for career development.

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What does a typical day look like for a Workers' Compensation Business Development Specialist at Rothman Orthopaedics?

A typical day for a Workers' Compensation Business Development Specialist at Rothman Orthopaedics includes meeting with referral sources, handling appointment scheduling, responding to inquiries about workers' compensation issues, and tracking patient referrals to enhance service delivery.

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What skills are essential for success as a Workers' Compensation Business Development Specialist at Rothman Orthopaedics?

Key skills for success as a Workers' Compensation Business Development Specialist at Rothman Orthopaedics include strong communication abilities, relationship-building skills, knowledge of the workers' compensation industry, and proficiency in software such as MS Office and Salesforce.

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Common Interview Questions for Workers' Compensation Business Development Specialist
Can you describe your experience in the workers' compensation field?

Discuss your relevant work experience, focusing on your specific roles, the skills you utilized, and how your background has prepared you for the Workers' Compensation Business Development Specialist position at Rothman Orthopaedics.

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How do you prioritize relationship management in your business development role?

Explain your approach to nurturing relationships with referral sources, including your strategies for maintaining communication and ensuring their needs are met effectively.

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What strategies would you implement to generate new business opportunities?

Share specific methods you’ve used in the past to identify new business leads, your networking skills, and examples of successful outreach initiatives.

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How do you handle a challenging client or referral source?

Discuss a specific situation where you faced a challenge, explain your thought process, and highlight how you turned a difficult relationship into a successful one.

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What tools or software are you familiar with for managing referrals and client relationships?

Mention any CRM or database tools you have experience with, like Salesforce, and how you’ve used them to keep track of referrals or client interactions.

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Can you give an example of how you improved a process in your previous role?

Provide a specific instance where you identified a process that needed enhancement, explain your approach to implementing changes, and showcase the results of this improvement.

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How do you keep up with industry trends in workers' compensation?

Discuss your sources for industry news, any relevant associations or groups you are part of, and how you integrate this knowledge into your work.

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How would you raise awareness about Rothman Orthopaedics’ Workers' Compensation services?

Outline potential marketing strategies or community engagement initiatives you would consider to attract attention and increase referrals to the Workers' Compensation program.

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Describe a time when you had to work closely with a medical team. What was your role?

Share your experience working with healthcare professionals, emphasizing your communication skills and your ability to collaborate effectively within a team.

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Why do you want to work as a Workers' Compensation Business Development Specialist at Rothman Orthopaedics?

Express your enthusiasm for the role, highlighting your alignment with the company's values and your desire to contribute positively to the organization and the community.

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By nearly any measure, Rothman Orthopaedic Institute, established in 1970, is a world leader in the field of orthopaedics. Year after year, we have been ranked among the nation’s best in orthopaedic providers and the best in Greater Philadelphia, ...

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March 29, 2025

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