Engineering Manager, Payments

Who we are: 

Want to make an impact? Join our pack and come work (and play!) with us.

We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.

Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. 

At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.

Meet the Payments Team:

The Payments team at Rover is dedicated to bringing a convenient, secure, and successful payments experience to Rover customers on our platform. Our team’s directives are to:

Provide a robust payments platform to support business growth - We continue to improve our platform by expanding our payment offerings, optimizing checkout flows, and reducing our bottom line expenses with high-impact and high-visibility projects.

Ensure customers can pay and providers get paid promptly - We own the integrations with our payment service providers, ensure PCI compliance, and provide a great customer experience for all the money that flows through our marketplace, including payins & payouts.

Ensure financial transaction completeness, accuracy, and auditability.

*This is a hybrid position that has the minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. 

• Leads a team of 6+ software engineers and owns the delivery of impactful initiatives
• Sets and maintains high standards for accuracy and precision
• Uses agile development methodologies to prioritize, estimate, and deliver projects with increasing efficiency
• Balances workloads and forecast schedules across multiple workstreams
• Works with product managers to build out and execute your team’s strategic vision and roadmap
• Works with engineers to flesh out technical requirements
• Advocates for their team’s engineering investments
• Mentors and develops the engineers on their team, including setting goals and delivering reviews
• Drives their team’s hiring and onboarding processes
• Fosters their team’s engineering excellence and limits their technical debt
• Coordinates projects with cross-team dependencies
• Communicates project status and issues to stakeholders
• Brings their own unique background to the team, adding fresh ideas and perspectives
• Enjoys being part of a great community of pet lovers

• Python proficiency
• 6+ years of relevant technical experience - familiar with software development best practices, system design, design patterns, and algorithms
• 4+ years experience managing multiple teams of software engineers, including managing through managers.
• Significant experience with orders and payments engineering is preferred
• Experience with large-scale consumer-facing websites
• Experience building diverse, empowered teams with high psychological safety
• Strong written and verbal communication skills
• Aligned with Rover Core Values

• We are proud to be professional software developers building high quality, scalable and supportable solutions.
• We are curious and passionate about learning, providing the right environment and resources for professional growth.
• We are committed to building, fostering and maintaining a culture of inclusivity and diversity both on our teams and in our products.
• We embrace progressive engineering practices including automated testing and a continuous deployment pipeline.
• We are serious about the quality of our production operation, and have thorough system, application and user interaction monitoring and anomaly detection.
• We are passionate about data-driven decision-making.
• We are friendly, supportive and respectful, and we pay attention to the impact and quality of our work as well as keeping work/life balance.
• And, dogs in the office. Bring yours, too!

• Competitive compensation
• 401k
• Flexible PTO
• Competitive benefits package, including medical, dental, and vision insurance
• Commuter benefits
• Bring your dog to work (and unlimited puppy time)
• Doggy benefits, including $1000 toward adopting your first dog
• Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly 
• Regular team activities performed in-person and virtually

• In the greater Seattle area the first year salary range is $182,290-$242,446. Additionally, Rover offers benefits to full-time employees.
• The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills and abilities as demonstrated in the interview and hiring process.

Rover is an equal opportunity employer committed to promoting a diverse, inclusive and inventive environment with the best employees. We’re driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations and ordinances.

We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.