Business Systems Analyst

Rowan is looking for a Business Systems Analyst responsible for bridging the gap between IT and business operations by using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders. Reporting directly to the Sr. Director of IT, you will be responsible for corporate reporting and assisting in the build out of Rowan’s business intelligence initiatives.  This role will also be responsible requirements gathering, documentation, and testing of new system enhancements.

• Requirements Gathering:
• Work with business stakeholders to gather and analyze business requirements and translate them into technical specifications.
• Conduct meetings and presentations to share ideas and findings.
• Document and communicate the results of efforts.
• System Analysis:
• Analyze business processes, systems, and related data to identify opportunities for improvement.
• Evaluate current business processes and recommend innovative solutions that improve efficiency and productivity.
• Project Management:
• Manage project timelines, scope, and deliverables.
• Coordinate with internal and external stakeholders to implement solutions.
• Ensure projects are completed on time and within budget.
• Data Analysis and Reporting:
• Develop and maintain dashboards, reports, and data models to support business operations.
• Utilize data analysis tools to collect, analyze, and interpret complex data sets.
• Quality Assurance:
• Develop and execute test plans to ensure that system changes are properly implemented and functioning as intended.
• Identify and resolve system issues.
• Stakeholder Communication:
• Act as a liaison between business units and technology teams.
• Provide training, technical SOPs, and support to end-users in accordance with business practices.
• Communicate project status and critical issues with the management team.

• Other Duties as assigned.

• 1-4 years of experience in business systems analysis or a related field preferably in the retail space.
• Proficient in data analysis and visualization tools (e.g., SQL, Excel, Tableau, Power BI, Domo).
• Experience building and distributing reporting to the leadership team.
• Experience with NetSuite, Shopify, Google Analytics, and Domo preferred.

• Excellent verbal and written communication skills.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and manage multiple tasks simultaneously.
• Curiosity and drive to make improvements throughout the organization for both internal business partners and customers.
• Familiarity with project management methodologies and practices.

• Medical/Dental/Vision Health Plans
• Short and Long-term Disability 
• Life Insurance
• 401k and Roth IRA Plans 
• Paid Parental Leave
• Open PTO policy
• Employee discounts on our amazing products!