Project Manager, Special Projects

At Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! 

Rowan’s Special Projects Manager, reporting directly to the Chief of Staff, plays a significant role in advancing critical strategic projects throughout the company. This role will ensure that the CEO priority projects are managed and executed well. In particular, this Project Manager will work very closely with our Rowan nurses, especially the Nurse Leadership Team, to ensure that each studio opens with and maintains the Rowan Clinical Piercing Standard. This role requires strong communication skills, analytical skills, and attention to detail. Opportunity for travel 1-2x per quarter.

• Manage deliverables, timelines, and risks for company wide cross functional strategic projects 
• Support on special projects to test out new ideas
• Constantly look for areas of improvement, structure, and standardization 
• Manage the operations of nurse training at new and existing studios to ensure Rowan opens with as many piercing services as possible
• Partner with the Nurse Leadership Team to codify training programs, innovate on processes, and lay the foundation to operate at scale. 
• Work with the new studio opening team and HR teams to ensure that new studio opening dates take into account training needs, and that all studios open with the support of the Nurse Leadership Team.

• Former experience in management consulting, investment banking, or product management is a plus. 
• Must have a high level of accuracy and attention to detail.
• Strong project management skills and time management skills, capable of handling multiple projects concurrently.
• Excellent communication and collaboration skills, adept in stakeholder management.
• Creative and innovative approach, focused on continuous improvement.
• Ability and willingness to travel, including on select weekends.

• Medical/Dental/Vision Health Plans
• Long-term Disability 
• Life Insurance
• 401k and Roth IRA Plans 
• Paid Parental Leave
• Open PTO policy
• Employee discounts on our amazing products!

About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. 

Check us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)

Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!

Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).