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Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Promotes and sells the organization's products and services product range, or list of new and existing customer accounts to achieve significant sales targets. Develop revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. Accountable for increasing sales/client ratio and expanding customer base. Owns a record of sales achievement.

This role would be hybrid and located within Ventura County, Santa Clarita, and the North Los Angeles area. 


Responsibilities:

  • Pursue sales leads; visit existing and new customers who may be of strategic importance to the organization.
  • Assess customer needs and suggest appropriate products and services.
  • Respond to more complex customer inquiries; negotiate prices and delivery times within limits of authority, and conclude sales orders to meet revenue targets.
  • Identify, research, and contact prospective customers and build positive relationships to generate future sales and repeat business.
  • Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so they can respond to changing market conditions and customer demands.
  • Develop long-term sales plans for key customers, monitor, and adapt sales activities to meet objectives.
  • Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule your own activities so these targets are met.
  • Coach and mentor less experienced sales representatives to achieve their sales targets.
  • Recommend to clients additional solutions and services the company provides, highlighting the advantages of the product or service, utilizing internal tools and resources as needed
  • Partners with internal resources to execute targeted deliverables within a timely manner
  • Provide extraordinary internal and external customer service throughout the sales process
  • Forecast accurately and maintain the system of record in Salesforce.com.
  • Performs other related duties and participates in special projects as assigned.

Qualifications

  • Bachelor's degree in a discipline related to function of work OR equivalent amount of relevant work experience
  • Ability to present to C-Level and Senior Management Executives, excellent written & verbal communication skills required.
  • Must be able consistently to identify critical elements, variables, and alternatives to develop solutions. Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions.
  • Able to communicate with people from all levels of the organization or with those who may be associated with the organization in order to negotiate outcomes, convey information or system requirements, and/or offer up solutions to problems.
  • Actively participate in relevant job skills training and development activities. Desire to be a continuous learner of RRD's products & services
  • Clear knowledge of the selling cycle with the ability to make cold calls on a daily basis
  • Familiar with standard software such as Word, PowerPoint, and Excel.

Additional Information

This is a 100% commissioned role with unlimited earnings potential.  The minimum draw, whether non-recoverable or recoverable, is expected to be $50000+++ per year. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and geographic location. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

#LI-RRD #LI-Hybrid 
 

RRD is an Equal Opportunity Employer, including disability/veterans

Average salary estimate

$75000 / YEARLY (est.)
min
max
$50000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Development Executive, RR Donnelley

If you're looking for an exciting opportunity to shine in a fast-paced environment, then joining RRD as a Sales Development Executive in beautiful Westlake Village, CA, might be just the right move for you! At RRD, we're proud to be a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement at every step of the customer journey. In this role, you'll be responsible for promoting and selling a wide range of products and services to our existing and new customer accounts, helping drive significant sales targets and revenue generation. Your day will be filled with pursuing sales leads, building rapport with clients, and creatively assessing their needs to suggest the right solutions. You'll harness your negotiation skills to respond to complex inquiries and close sales orders while keeping an eye on evolving market conditions and customer feedback. With the freedom to chart your course through annual and monthly sales plans, you'll also have the chance to mentor less experienced team members, fostering a culture of learning and collaboration. While mastering the art of cold calling, you'll participate actively in job skills training and develop a strong understanding of our offerings. Plus, with a fully commissioned role featuring unlimited earnings potential, your ambition will determine your success. Join us in making our customers' moments of impact meaningful and rewarding—apply today for this fantastic opportunity at RRD!

Frequently Asked Questions (FAQs) for Sales Development Executive Role at RR Donnelley
What responsibilities does a Sales Development Executive at RRD have?

A Sales Development Executive at RRD is responsible for promoting and selling various products and services, developing sales leads, establishing rapport with customers, and meeting significant sales targets. The role involves responding to customer inquiries, negotiating prices and delivery times, and creating long-term sales plans for key accounts. Additionally, you’ll coach less experienced sales representatives and provide outstanding customer service throughout the sales process.

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What qualifications do I need to become a Sales Development Executive at RRD?

To qualify for the Sales Development Executive role at RRD, you typically need a bachelor's degree or equivalent relevant work experience. Strong written and verbal communication skills are essential, along with the ability to navigate complex negotiations and build relationships with C-level executives. Familiarity with standard software like Word, PowerPoint, and Excel is also necessary.

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What is the earning potential for a Sales Development Executive at RRD?

As a Sales Development Executive at RRD, you’ll find that your earning potential is limitless! This role operates on a 100% commission structure, with a minimum draw expected to be around $50,000 or more annually. Your actual earnings will depend on your skills, experience, and performance, making it a highly rewarding opportunity for driven individuals.

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What kind of training and support does RRD provide for Sales Development Executives?

RRD is committed to the growth of its Sales Development Executives. You’ll actively participate in training and development activities to enhance your job skills and product knowledge. With ongoing opportunities to learn about RRD's diverse offerings, you'll be well-prepared to respond to customer needs effectively and drive sales.

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Is the Sales Development Executive position at RRD remote or in-office?

The Sales Development Executive position at RRD is a hybrid role, allowing you flexibility in your work environment. You'll primarily operate within the Ventura County, Santa Clarita, and North Los Angeles area, giving you the freedom to manage your time between in-office responsibilities and remote work.

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How does the Sales Development Executive at RRD utilize Salesforce.com?

A crucial part of the Sales Development Executive's responsibilities at RRD is accurately forecasting sales and maintaining records in Salesforce.com. This platform allows you to track leads, manage customer relationships, and document interactions effectively, ensuring that you stay organized and focused on achieving your sales goals.

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How can the Sales Development Executive at RRD impact customer engagement?

As a Sales Development Executive at RRD, you play a vital role in enhancing customer engagement. By building positive relationships, understanding customer needs, and delivering tailored solutions, you help transform customer touchpoints into meaningful interactions that drive customer loyalty and retention.

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Common Interview Questions for Sales Development Executive
Can you describe your approach to lead generation as a Sales Development Executive?

When answering this question, highlight your proactive steps in identifying and pursuing sales leads. Discuss your experience with market research, networking, and strategic outreach methods, while emphasizing your ability to create meaningful connections that convert into sales opportunities.

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How do you prioritize your sales activities to meet targets?

This is an opportunity to showcase your organizational skills. Discuss how you set clear goals and break them down into actionable steps. Mention the importance of scheduling your time wisely and focusing on high-impact activities that drive revenue.

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What strategies do you use to build rapport with clients?

To build rapport effectively, emphasize your ability to listen actively, empathize with clients, and tailor your communication style. Share examples of how you've fostered strong relationships through consistent follow-ups, personal touches, and responsiveness to client needs.

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How do you handle objections from prospective customers?

Handling objections is crucial in sales. Start by acknowledging the customer's concerns, and ask probing questions to better understand their viewpoint. Offer tailored solutions backed by data and examples to reassure clients while overcoming their hesitations.

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What has been your most successful sales tactic in the past?

Use this question to discuss a specific tactic that led to a successful sale, such as leveraging social media for outreach or hosting informational webinars. Make sure to back your story with metrics that demonstrate its effectiveness.

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Can you give an example of a complex negotiation you've managed?

Be prepared to discuss a specific instance where you navigated a challenging negotiation. Highlight your strategies for aligning both parties' interests, your flexibility in finding common ground, and the positive outcome that resulted from your efforts.

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How do you stay motivated in a commission-based sales role?

Discuss the intrinsic and extrinsic motivators that keep you focused. Providing personal goals, maintaining a positive mindset, and celebrating small wins can help drive your performance in a commission-based environment.

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What methods do you use to track sales progress and forecast future sales?

Explain your engagement with tools like Salesforce.com, setting actionable KPIs, and requiring bi-weekly reviews to assess performance. Your answer should convey how you combine qualitative and quantitative data to adjust strategies effectively.

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How do you collaborate with team members in a sales context?

Collaboration is key in sales. Discuss ways in which you share insights, support team initiatives, or engage in brainstorming sessions. Convey your openness to feedback and the positive impact it has had on your sales performance.

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Describe a time when you turned a no into a yes.

Provide a detailed example of a situation where your persistence and relationship-building skills helped you change a prospect's mind. Highlight the steps you took and the techniques you applied, underscoring the importance of understanding their perspective.

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RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

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Full-time, hybrid
DATE POSTED
November 24, 2024

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