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Sales Development Executive - job 4 of 5

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Promotes and sells the organization's products and services within our product range, or list of new and existing customer accounts to achieve significant sales targets. Develop revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. Accountable for increasing sales/client ratio and expanding customer base. Owns a record of sales achievement.

Responsibilities:

  • Pursue sales leads; visit existing and new customers who may be of strategic importance to the organization
  • Assess customer needs and suggest appropriate products and services
  • Respond to more complex customer inquiries; negotiate prices and delivery times within limits of authority, and conclude sales orders to meet revenue targets
  • Identify, research, and contact prospective customers and build positive relationships to generate future sales and repeat business  
  • Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so they can respond to changing market conditions and customer demands
  • Develop long-term sales plans for key customers, monitor, and adapt sales activities to meet objectives
  • Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule your own activities so these targets are met
  • Coach and mentor less experienced sales representatives to achieve their sales targets
  • Recommend to clients additional solutions and services the company provides, highlighting the advantages of the product or service, utilizing internal tools and resources as needed
  • Partners with internal resources to execute targeted deliverables within a timely manner
  • Provide extraordinary internal and external customer service throughout the sales process
  • Forecast accurately and maintain the system of record in Salesforce.com
  • Performs other related duties and participates in special projects as assigned

Qualifications

  • Bachelor's degree in a discipline related to function of work or 3 years of relevant work experience in sales
  • Minimum 3 years of relevant work experience in sales
  • Ability to present to C-Level and Senior Management Executives, excellent written & verbal communication skills required
  • Must be able consistently to identify critical elements, variables, and alternatives to develop solutions
  • Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions.
  • Able to communicate with people from all levels of the organization or with those who may be associated with the organization in order to negotiate outcomes, convey information or system requirements, and/or offer up solutions to problems
  • Actively participate in relevant job skills training and development activities
  • Desire to be a continuous learner of RRD's products & services
  • Clear knowledge of the selling cycle with the ability to make cold calls on a daily basis
  • Familiar with standard software such as Word, PowerPoint, and Excel

Additional Information

This is a 100% commissioned role with unlimited earnings potential.  The minimum draw, whether non-recoverable or recoverable, is expected to be $50000+ per year. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and geographic location. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

#LI-Sales

#LI-RRD

RRD is an Equal Opportunity Employer, including disability/veterans

What You Should Know About Sales Development Executive, RR Donnelley

At RRD in Buffalo Grove, IL, we’re on the lookout for an enthusiastic Sales Development Executive who is ready to dive into the exciting world of marketing and customer engagement solutions. As a key player in our dynamic sales team, you'll take charge of promoting and selling a diverse range of products and services, both to new and existing customers. Your mission? To achieve impressive sales targets and develop leads through proactive outreach initiatives and strong relationship-building skills. Imagine the thrill of presenting our innovative solutions to C-level executives and driving the growth of our impressive client base, which includes 93% of the Fortune 100! Your role will involve not only identifying prospective clients but also nurturing long-term relationships by understanding their unique needs and recommending tailored solutions. You'll have the support of a dedicated team, allowing you to excel in your sales strategies and deliver an exceptional customer experience. Plus, with your strong communication skills and a knack for negotiation, you’ll ensure every prospect feels valued from the first touchpoint to the close. This is not just a job; it’s a chance to grow your career in an organization that champions creativity and sustainability. If you're driven by unlimited earnings potential and are ready to shape the future of marketing and customer interaction, we want to hear from you at RRD!

Frequently Asked Questions (FAQs) for Sales Development Executive Role at RR Donnelley
What are the main responsibilities of a Sales Development Executive at RRD?

As a Sales Development Executive at RRD, your main responsibilities include promoting our diverse range of products and services, generating sales leads, and nurturing relationships with both existing and new clients. You'll be expected to assess customer needs, negotiate prices, and provide an exceptional level of customer service throughout the sales process.

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What qualifications are needed to become a Sales Development Executive at RRD?

To become a Sales Development Executive at RRD, you'll need a Bachelor's degree in a relevant field or at least three years of experience in sales. Successful candidates typically possess strong communication skills, the ability to present to senior management, and a proven track record in achieving sales targets.

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How does the commission structure work for the Sales Development Executive role at RRD?

The Sales Development Executive role at RRD operates on a 100% commissioned basis, meaning you'll have the potential for unlimited earnings. The minimum draw is projected to exceed $50,000 annually, with actual compensation varying based on performance, experience, and other factors.

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What tools do Sales Development Executives at RRD use for managing sales?

Sales Development Executives at RRD utilize Salesforce.com to accurately forecast sales and maintain records of customer interactions. Familiarity with standard software such as Microsoft Word, PowerPoint, and Excel is also helpful for creating presentations and sales materials.

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What training opportunities are available for Sales Development Executives at RRD?

At RRD, we encourage continuous learning and personal development. As a Sales Development Executive, you will actively participate in job skills training and development activities, enhancing your knowledge of our products and services to better serve our clients.

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Common Interview Questions for Sales Development Executive
How do you approach generating leads as a Sales Development Executive?

In answering this, highlight your strategies for lead generation, such as networking, cold calling, or utilizing digital marketing techniques. Emphasize your ability to assess customer needs and develop a personalized approach for each potential client.

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Can you describe a time when you successfully negotiated a deal?

Provide a specific example that showcases your negotiation skills. Focus on the steps you took to understand the client’s needs, the challenges faced, and how you arrived at a mutually beneficial agreement.

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What techniques do you use to build rapport with clients?

Discuss your approach to relationship building, including active listening, follow-up communication, and demonstrating genuine interest in clients' success. Mention how building trust can lead to long-term partnerships.

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How do you handle rejection while pursuing sales?

Talk about your resilience in face of rejection. Share strategies you’ve used to learn from unsuccessful sales attempts and how you turn those experiences into motivation for future attempts.

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What is your understanding of RRD's business and products?

Demonstrate your knowledge of RRD's offerings, including marketing, packaging, and supply chain solutions. Show how this understanding can help you effectively sell to potential clients.

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Describe how you prioritize your sales tasks.

Explain any tools or methods you use to prioritize tasks and manage your time effectively, such as creating a sales funnel, setting daily goals, or using CRM software.

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How do you stay updated on industry trends?

Share your methods for staying informed, such as reading industry publications, participating in professional networks, or attending relevant conferences.

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What does exceptional customer service mean to you?

Speak to the importance of understanding customer needs and providing tailored solutions. Highlight how exceptional service leads to repeat business and customer loyalty.

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How would you handle a difficult client?

Provide a scenario where you successfully navigated a challenging client relationship. Emphasize your communication, problem-solving, and conflict-resolution skills.

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What motivates you to achieve sales targets?

Discuss the personal and professional motivations that drive you, such as a passion for helping clients, achieving personal goals, or the thrill of closing a deal.

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RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

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Full-time, on-site
DATE POSTED
November 24, 2024

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