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Strategic Brand Manager/ Team Lead (Mid-West)

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

The Strategic Brand Manager is an individual contributor role responsible for revenue generation and client retention of Brands with assigned franchise and co-op accounts.  The Team Lead will work closely with the assigned sellers to implement sales strategies to increase revenue through solutions that support the clients marketing goals.

Key Duties & Responsibilities

  • Sell, prospect, retain, grow and service regional and national franchise/co-op brands, with a focus on end clients/brands where there is not full corporate support of RR Donnelley campaigns.
  • Develop sales strategies; ensure consistency of insights, messaging, and support across the Brand.
      • Utilize internal resources to support campaign strategy, messaging and drive revenue.
  • Collaborate with all internal partners and team members to drive revenue.
  • Peer coach and team leader to sellers assigned to partner brands/team accounts.
  • Identify, prospect and onboard new franchise brands and/or co-op partnerships.
  • Work with field sellers or on self-written new business to onboard new franchise and or co-op brands.
  • Experienced with contract and pricing negotiations.
  • Effective communication and experience with C-suite decisions makers
  • Be considered a business partner by the customer; maintain and grow customer accounts by:
      • Providing valued, comprehensive and strategic account management.
      • Ensuring tactical and flawless implementation of products, services, and solutions.
      • Researching, tailoring, and teaching commercial insights to clients.
      • Remaining point of contact to ensure end client’s concerns are addressed.

Qualifications

Experience

  • 9+ years in a quota carrying sales role; demonstrated consistent success at achieving sales quota. 
  • Media experience required.
  • Working with franchises and or co-op funds is highly desired.
  • Project Management experience is highly desired.
  • Challenger Sales or other sales insights driven methodology a plus.

 

Knowledge/Skills & Abilities:

  • Demonstrates leadership qualities.
  • Requires conceptual thinking to understand issues and implications.
  • Exercises independent judgment in methods, techniques, and evaluation criteria for obtaining results.
  • Ability to educate and influence stakeholders/audiences resulting in closed/won business.
  • Ability to handle more complex/strategic accounts; typically interacting with client/prospects higher level executives/C-suite and ad agencies.
  • Excellent written and oral communication skills.
  • Ability to manage multiple clients while seeking new opportunities.
  • Proficiency in Microsoft Office and CRM software, with aptitude to learn system
  • Strong organization and negotiation skills
  • Experiences with sales cadence software platform a plus.

Communication & Contacts:

  • Communication with clients and internal co-workers – all levels of management, business leadership, customers, suppliers and other internal/external entities as required

Decision Making Scope

  • Ability to make recommendations and bring out-of-box recommendations to clients and areas that support sales (i.e.: targeting, marketing, and pricing)
  • Requires broad conceptual judgment and ability to deal with complex factors

Some travel required.  Perform additional responsibilities as assigned. 

Additional Information

All your information will be kept confidential according to EEO guidelines.

This is a salary plus incentive program eligible role. RRD's current pay range for this role is $50,000 to $150,000 / year. The pay range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. It is not typical for the final salary offered to be near or at the top of the range. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

#LI-RRD

#LI-Sales

RRD is an Equal Opportunity Employer, including disability/veterans

Average salary estimate

$100000 / YEARLY (est.)
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$50000K
$150000K

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What You Should Know About Strategic Brand Manager/ Team Lead (Mid-West), RR Donnelley

At RRD, we're passionate about creating meaningful connections through strategic marketing solutions, and we're looking for a Strategic Brand Manager/Team Lead to join our team in beautiful Detroit, MI. This individual contributor role is vital for revenue generation and nurturing client relationships with our franchise and co-op accounts. As the Strategic Brand Manager, you will collaborate with our talented sellers to develop innovative sales strategies, ensuring that our brand insights and messaging resonate with our clients' marketing goals. Your expertise will shine as you identify and onboard new franchise brands while guiding internal partners in executing flawless campaigns. With over 9 years of experience in quota-bearing sales roles, you will leverage your media expertise and project management skills to drive significant revenue growth. Your clients will appreciate your ability to educate and influence, making you a trusted business partner. We value leadership qualities and the capacity to handle complex accounts, especially when interacting with C-suite executives. Excellent communication skills are a must, and proficiency in CRM software will be beneficial. Join us at RRD, where your efforts will directly impact customers' success across diverse industries, creating lasting brand experiences that make a difference. If you're ready to lead with creativity and strategic thinking, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Strategic Brand Manager/ Team Lead (Mid-West) Role at RR Donnelley
What does a Strategic Brand Manager/Team Lead at RRD do?

As a Strategic Brand Manager/Team Lead at RRD, your primary responsibility will involve revenue generation and client retention for assigned franchise and co-op accounts. You'll work closely with sellers, develop sales strategies, and ensure consistent messaging while driving results that align with clients' marketing objectives.

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What qualifications are needed for the Strategic Brand Manager role at RRD?

Candidates for the Strategic Brand Manager position at RRD should have at least 9 years of experience in a quota-carrying sales role, particularly with media experience and knowledge of franchises and co-op funding. Strong project management skills and experience with sales-driven methodologies, like Challenger Sales, are also highly desired.

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How does RRD support its Strategic Brand Managers?

RRD supports its Strategic Brand Managers by providing access to internal resources that enhance campaign strategies, messaging, and sales efforts. Regular collaboration with internal teams ensures smooth execution, allowing brand managers to focus on building valued client relationships for long-term success.

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What is the salary range for the Strategic Brand Manager/Team Lead position at RRD?

The salary for the Strategic Brand Manager/Team Lead position at RRD ranges from $50,000 to $150,000 per year, depending on various factors, including location, experience, and qualifications. This role also includes a salary plus incentive program, providing opportunities for additional financial rewards.

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Is experience with C-suite decision-makers required for the Strategic Brand Manager role at RRD?

Yes, experience interacting with C-suite decision-makers is essential for the Strategic Brand Manager position at RRD. The ability to effectively communicate and influence high-level executives will be crucial for maintaining and growing client accounts.

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What benefits does RRD offer to its Strategic Brand Managers?

RRD offers a comprehensive benefits package to its Strategic Brand Managers, including medical, dental, and vision coverage, paid time off, disability insurance, a 401(k) plan with company match, life insurance, tuition assistance, and other perks such as parental leave and employee discounts.

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What types of accounts will a Strategic Brand Manager at RRD work with?

As a Strategic Brand Manager at RRD, you will primarily work with regional and national franchise and co-op brands. Your focus will be on end clients where complete corporate support for RR Donnelley campaigns is not fully established, fostering growth and retention through strategic engagement.

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Common Interview Questions for Strategic Brand Manager/ Team Lead (Mid-West)
How would you develop sales strategies as a Strategic Brand Manager at RRD?

In developing sales strategies, I would first analyze existing data and market trends relevant to our client base. Collaborating closely with sellers and internal teams, I would ensure that our messaging aligns with client goals. Tailoring insights to each client helps create customized solutions that resonate effectively.

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What methods would you use to retain clients in the Strategic Brand Manager role?

To retain clients, I would prioritize comprehensive account management, maintaining open communication channels, and addressing any concerns proactively. Regular check-ins and tailored solutions based on client feedback would ensure that clients feel valued and understood, fostering loyalty.

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Can you explain your experience with contract and pricing negotiations?

I have extensive experience in negotiating contracts and pricing, focusing on aligning our offerings with the clients' needs while ensuring profitability. I approach negotiations with a collaborative mindset, aiming for outcomes that benefit both parties and strengthen long-term relationships.

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How would you leverage internal resources to support campaign strategies?

To leverage internal resources, I would ensure seamless communication with cross-functional teams to gather insights and best practices. By utilizing data analytics, marketing collateral, and available technology, I could maximize the impact of our campaigns for our clients.

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Describe a successful project you managed in your previous roles.

In a previous role, I successfully managed a project that involved launching a new product line for a franchise client. By coordinating with marketing, sales, and product development teams, we created a comprehensive go-to-market strategy. This collaboration resulted in a 25% increase in sales within the first quarter.

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How do you manage multiple clients while seeking new opportunities?

I prioritize effective time management and organization. By using CRM tools to track client interactions and setting clear goals for both existing accounts and prospecting, I can maintain a balance between nurturing current relationships and pursuing new business opportunities.

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What skills do you believe are essential for a Strategic Brand Manager at RRD?

Essential skills for a Strategic Brand Manager include strong communication abilities, strategic thinking, outstanding organizational skills, and proficiency in negotiation. Additionally, understanding industry dynamics and being adaptable to changing market conditions are crucial for success.

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How would you handle a situation where a significant client is unhappy with our services?

In such situations, I would first listen to the client's concerns without interruption, ensuring they feel heard. Then, I would work collaboratively to identify solutions, implementing changes to address their issues while keeping open communication to regain their trust and confidence in our services.

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What role does team leadership play in your responsibilities as a Strategic Brand Manager?

Team leadership is a pivotal part of my role. As I coach and mentor sellers, I aim to foster a culture of collaboration and continuous improvement. By sharing insights and knowledge, I help develop a cohesive team that can effectively drive results for clients.

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How do you stay updated with marketing trends that affect franchise brands?

I stay updated with marketing trends through industry news, webinars, and networking with other professionals. Engaging with thought leaders on platforms like LinkedIn and attending relevant conferences allows me to continuously expand my knowledge and apply the latest techniques to benefit our franchise brands.

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RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

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DATE POSTED
November 28, 2024

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