Senior Manager of Patient Safety (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

At Rula, the safety and well-being of our patients is at the heart of everything we do. The Senior Manager of Patient Safety will be responsible for overseeing and enhancing day-to-day patient safety initiatives at Rula. This role involves developing and implementing systems, processes, and strategies to identify and minimize clinical risks, employing clinical best practices and metrics to assess and intervene with patient safety risk across our provider network, driving the development of safety protocols and initiatives, and contributing to our culture of continuous quality improvement. This candidate will serve as the in-house resource for therapists, psychiatric providers, and Rula's internal teams to offer guidance and direction on patient safety issues that arise and evolve in telehealth practice.  

Required Qualifications

• Must be in possession of an unencumbered clinical license in any state (LCSW, LMFT, LPC or equivalent)

• A minimum of 8 years of licensed clinical therapy experience, primarily with adults 

• Previous leadership/management experience

• Comprehensive knowledge of regulatory requirements and best practices in behavioral health patient safety

• Strong leadership, communication, and interpersonal skills across departments

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• Experience in a commercial payer environment 

• Previous exposure in a behavioral health setting and related to patient safety management

• Proficiency in using relevant software and technology for data analysis, reporting, and electronic health records to drive patient safety monitoring

• Certification in Patient Safety (e.g., CPPS), or other equivalent

We're serious about your well-being! As Part Of Our Team, Full-Time Employees Receive

• 100% remote work environment from anywhere in the US

• Competitive pay and benefits that don’t change based on location

• Health benefits: medical, dental, vision, life, disability, and FSA/HSA 

• Access to our 401(k) plan

• Generous time off policies, including 2 company-wide shutdown weeks each year (for most employees) to focus on self-care

• Paid parental leave

• Employee Assistance Program (EAP) 

• Stipend to ensure your home office sets you up for success

• Quarterly department stipend for team building or in-person gatherings

• Wellness events and lunch & learns spanning many topics

Our Team

The people of Rula are what truly define our mission and determine our impact on the people we serve. We believe in building not only a team, but a diverse community, inspiring each other by taking on big challenges, growing and succeeding together.