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What are we looking for in our Technical Support Engineer - Full Stack?
Duration: 12 months...
Pay-range: $28-35/hour on W2 depending on experience
Hybrid role: 2 days in a week office
To be successful in this role, we need someone who has:
• Highly experienced in their ability to troubleshoot difficult technical issues with ease.
• Strong object-oriented programming skills in Java/JavaScript.
• Experience working with dynamic HTML components: AJAX, JavaScript, AngularJS, CSS, XML, HTML, XHTML.
• Working knowledge of the components in a web applications stack.
• Experience with relational databases such as MySQL.
• Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems.
• Strong personal commitment to quality and customer service.
• Ability to work with high-value customer administrators and developers.
• Understanding of basic networking and system administration.
• We value a work-life balance while also collaborating through consistent presence in the office.
Nice to Haves:
• Fundamental understanding of Linux and/or UNIX knowledge.
• A fundamental understanding of IT service management and the ITIL business process.
• Web Services (consuming or providing) (SOAP, REST).
• Data Extraction Technologies (e.g. JDBC, ODBC).
• Any bi-directional, automated integration between two systems.
• Understanding of remote administration via SSH, SNMP, WMI, PowerShell.
• Strong Familiarity with Eclipse IDE.
• A fundamental understanding of ITSM, ITIL, and/or CMDB.
• Strong Experience with relational databases (e.g. MySQL, Oracle).
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
#CB
Rate/Salary: $28-35/hour on W2 depending on experience