Billing Coordinator II

As a Billing Coordinator II at Ryder, your primary responsibilities include researching and resolving billing exception agreements, auditing and processing revenue rejections, and ensuring accuracy in billing practices. You'll work closely with Salesforce to manage cases, communicate with different departments, and ensure smooth month-end closes by handling accruals and researching district variances.

To qualify for the Billing Coordinator II position at Ryder, candidates must possess a high school diploma or GED. Strong verbal and written communication skills are necessary, alongside proficiency in Microsoft Office Suite. Applicants should demonstrate dependability, attention to detail, and the ability to work with minimal supervision, especially during flexible month-end close schedules.

Success as a Billing Coordinator II at Ryder relies on several key skills including strong organizational abilities, effective communication, and a keen attention to detail. Additionally, being computer literate and possessing excellent follow-up practices enhance your capability to manage tasks efficiently and meet deadlines in a remote work environment.

Yes, Ryder provides comprehensive health and welfare benefits for full-time employees, which include medical, dental, vision, life insurance, and a 401(k) retirement plan. Other perks include paid time off for various purposes, ensuring work-life balance and supporting your overall well-being in the workplace.

Ryder cultivates a positive work environment for Billing Coordinator II employees by promoting an inclusive culture and offering a range of benefits designed to support employee well-being. From comprehensive health plans to flexible work schedules, Ryder emphasizes the importance of teamwork and open communication, ensuring every team member feels valued and supported.

When answering this question, highlight specific experiences where you managed billing exceptions or resolved discrepancies. Discuss the tools you used, like Salesforce or Excel, and how you communicated with other departments to ensure accuracy and compliance.

Employ a structured approach to describe your methods for ensuring accuracy, like double-checking your work or implementing quality control measures. This showcases your reliability and thoroughness, which are essential for a Billing Coordinator II.

Discuss your time management strategies such as creating prioritized task lists, setting deadlines for each task, and possibly utilizing tools to help track your progress. This shows your capability to handle the workload under time-sensitive conditions.

You might share examples of how you've successfully navigated cross-department communication. Highlight your verbal and written skills and provide examples of how clear communication leads to successful resolutions of issues.

Emphasize your commitment to teamwork and supporting colleagues. Share examples of when you assisted others or collaborated on projects, which can demonstrate your interpersonal skills and your understanding of a cohesive team environment.

Discuss techniques like staying organized, taking short breaks to maintain focus, or communicating with team members to ensure a smooth process. This shows your ability to work effectively under pressure, which is crucial in this role.

Mention specific software like Salesforce, Microsoft Excel, or accounting systems you’ve used in prior roles. Highlight the depth of your experience with these systems and how they’ve helped you streamline billing processes.

Share a specific example that demonstrates your analytical thinking and problem-solving skills. Discuss the steps you took to investigate the discrepancy and how you coordinated with other departments to resolve it.

Here, provide insights into the qualities you believe contribute to success in this role, such as being detail-oriented, having strong communication skills, and the ability to adapt to evolving processes while maintaining accuracy.

Focus on Ryder's values, work culture, and the opportunity for professional growth. Share your enthusiasm for contributing to a leading transportation provider and how you align with the company’s mission and goals.