Hybrid Account Executive

As a Hybrid Account Executive at SafetyCulture, your primary responsibilities include prospecting new customers, qualifying opportunities, and driving pipeline growth. You'll serve as a product expert on the SHEQSY lone worker solution, assisting customers in harnessing its features effectively. Collaborating closely with the sales team, you’ll identify areas of opportunity, conduct product demonstrations, and nurture long-term relationships with new clients to ensure they have a remarkable onboarding experience.

Essential skills for the Hybrid Account Executive at SafetyCulture include active listening, persuasive communication, and the ability to build lasting relationships. With resilience, self-motivation, and adaptability, you’ll be equipped to navigate changing roles and responsibilities while understanding and addressing customer pain points, ultimately contributing to our mission of enhancing workplace safety.

The company culture at SafetyCulture for a Hybrid Account Executive is inclusive and collaborative, designed to cultivate a sense of belonging. We prioritize a fun workplace with flexible arrangements, regular team events, and well-being initiatives. Here, your contributions are recognized, and you are empowered to bring your authentic self to work each day, making a meaningful difference in the lives of our customers.

SafetyCulture is committed to your professional growth, offering training programs, workshops, and opportunities for personal development. As a Hybrid Account Executive, you’ll have access to resources that foster your skills and knowledge, enabling you to excel in your role while contributing to the broader mission of driving improvements in workplace quality and safety.

New Hybrid Account Executives at SafetyCulture receive comprehensive training to familiarize themselves with the SHEQSY solution and our sales processes. You’ll learn best practices, benefit from mentorship, and participate in group training sessions, growing both your sales acumen and product knowledge to better serve our customers and enhance their experience with us.

While prior experience in a sales role, especially within the tech or SaaS environment, is ideal for the Hybrid Account Executive position at SafetyCulture, we value potential over strict qualifications. If you possess a passion for sales and a readiness to learn, we encourage you to apply, as we prioritize building diverse and inclusive teams.

The Hybrid Account Executive role at SafetyCulture is unique because it merges sales responsibilities with product expertise in the SHEQSY lone worker solution. You will not only drive business growth but also actively contribute to product adoption within organizations, helping customers realize the full potential of our offerings, fostering lasting connections, and being instrumental in creating safer workplaces.

In approaching prospecting for new customers as a Hybrid Account Executive, it's crucial to start by researching potential leads to understand their needs and industry challenges. Utilize a combination of direct outreach, networking, and leveraging existing connections. Building rapport early on and demonstrating a genuine interest in solving their problems will set the foundation for successful relationships.

Certainly! In a previous position, I encountered a client struggling with operational inefficiencies. I took initiative to conduct a thorough needs assessment, suggested tailored solutions, and provided effective training. The result was a significant reduction in downtime and an increased ROI for the client, showcasing my ability to drive value and foster customer satisfaction.

To build and maintain customer relationships, I focus on open communication and understanding clients' evolving needs. Regular check-ins, personalized follow-ups, and being proactive in addressing concerns are key strategies. Additionally, I aim to provide value through insights and education about the products, ensuring that customers feel supported and engaged.

Staying organized in managing multiple client accounts requires a strategic approach. I utilize CRM tools to track interactions and set reminders for follow-ups. Establishing a routine that includes prioritizing tasks and identifying key deliverables helps me maintain clarity and ensures timely responses, which is essential in building trust and accountability with clients.

When conducting product demonstrations, I prioritize understanding the client's specific needs and objectives. Tailoring the presentation to address their unique challenges while showcasing relevant product features is essential. I focus on engaging the audience, encouraging interactivity, and ensuring that the demonstration clearly illustrates how the product can drive ROI and solve their problems effectively.

In my previous sales role, a client suddenly shifted their focus towards a different product suite due to market changes. I quickly adapted by re-evaluating their requirements, gaining insights into the new landscape, and offering a customized approach with relevant solutions. This flexibility not only met their needs but also strengthened our relationship, showcasing my adaptability and commitment to client success.

Handling objections from potential clients requires active listening and empathy. I seek to understand their concerns and address them with confidence and data-driven responses. By turning objections into conversational opportunities, I can clarify any misconceptions and guide clients toward recognizing the value our solution can bring to their operational goals.

I am drawn to SafetyCulture's mission of enhancing workplace safety and efficiency through innovative solutions. The Hybrid Account Executive role aligns perfectly with my skills and passion for sales, and I am excited about the opportunity to contribute to a company that is recognized for its inclusive culture and commitment to driving positive change across diverse industries.

The SHEQSY solution focuses on lone worker safety and operational efficiency, offering real-time monitoring and integrated hardware options. I plan to leverage this knowledge by articulating its benefits during client engagements, ensuring that I can demonstrate how its features can solve specific challenges they may face, ultimately fostering trust and driving sales success.

Contributing to SafetyCulture's culture involves not only embodying the company's values of inclusiveness and teamwork but also actively engaging with colleagues and clients alike. By promoting collaboration, sharing successes, and encouraging an open dialogue, I can help create an environment that nurtures positivity and a sense of belonging, enhancing both our team's effectiveness and our clients' experiences.