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Receptionist

As one of the nation’s premier firms for retirement plan consulting and wealth management, SageView is built on the principles of exceptional service, collaborative teamwork, and an unwavering commitment to promises kept. Our team of dedicated professionals is devoted to enhancing the financial well-being of our clients, and SageView has become the destination of choice for top financial professionals and advisory teams nationwide. Like you, we are committed to consistently exceeding client expectations. Recently, Forbes once again recognized SageView as one of America’s Top RIA Firms, highlighting our commitment to exceptional client service and long-term financial stewardship.


If you’re seeking an environment where your work is valued, where clients are the priority, and where you receive the support needed to grow and succeed, SageView is where you’ll find it—and more.


Since 1989, SageView Advisory Group, an SEC-Registered Investment Advisor (RIA), has proudly served retirement plan sponsors and individual clients across the U.S. Our expertise includes 401(k), 403(b), 457, defined benefit, and deferred compensation plans, as well as comprehensive wealth management services for individuals and families. Headquartered in Newport Beach, CA, SageView operates over 30 offices nationwide, advising on $170 billion in retirement assets (AUA) and $4 billion in advisory assets under management (AUM).


SageView is currently seeking a full-time Receptionist for our Newport Beach office. The Receptionist position is a highly visible and essential role in the company. This role is designed to support various functions and individuals within our organization, the primary responsibilities of this role include serving as the front desk receptionist, greeting clients, answering phones, varied administrative tasks, assisting with office and marketing/operations duties, and project-based assignments.

 

Essential Functions:

·       Answer main office phone and transfer calls.

·       Receive and distribute USPS mail to appropriate parties. Send outgoing USPS mail.

·       Organize and manage reception area and meeting rooms.

·       Daily office supply maintenance/ restocking (coffee pots filled, water stocked in fridge, paper in printers, etc.)

·       Order, accept and put away office supplies.

·       Assist with in-person office meetings. 

·       Coordinate schedules.

·       Assist with booking of travel arrangements as needed.

·       Prepare conference room for meetings including coordinating Audio/ Visual needs.

·       Assist guests to a conference room upon arrival and offer beverages.

·       Use Microsoft Office to draft documents and reports.

·       Handle one-off mailing projects (e.g., lost participant, AMA disclosures, ADV mailing, wealth team mailings, etc.) as needed using Mail Merge to create the mailings.

·       Holiday / seasonal / quarterly mailing projects

·       Fax management

·       Printing/ Binding. Shipping Client Meeting Materials

·       Electronic Document filing and recording.

·       Updating CRM and other project management systems

·       Maintaining Electronic meeting devices: charging, loading materials and checking in/out the devices

·       Support other duties as assigned for the Practice Management Team

·       Support administrative obligations within the Newport Beach home office.

 

POSITION QUALIFICATIONS

Competencies:

·       Exceptional oral and written communication skills, follow-up and follow-through

·       Organized, meticulous, detail-oriented and able to multitask.

·       Professional attitude, demeanor, and appearance, as well as being personal, approachable and having a positive attitude.

·       Able to work independently with good problem solving and time.

 

SKILLS & ABILITIES

Education: 

·       High School Diploma, College degree preferred


Experience: 

·       1 year of clerical or administrative experience preferred.


Computer Skills: 

·       Proficient with Windows-based software, including MS Word, Excel, and PowerPoint


Other Physical Requirements:

• Ability to sit at a desk for prolonged periods of time.

• Ability to operate a wide range of office technology, such as operating a multi-line telephone system, computer, and fax machine.

• Ability to read documents and reports.

•  Ability to answer phones and communicate with callers.

 

WORK ENVIRONMENT

This is a full-time position working in person out of the Newport Beach office. Typical hours are Monday through Friday 8:00am-5:00pm and may fluctuate with business needs, in the direction of or with management approval. Work is often performed under strict deadlines. The noise level in the work environment is usually quiet in office settings and moderate in other situations.


**No phone calls please**


#LI-LISP


$20 - $22 an hour

SageView's Comprehensive Benefits: Supporting Your Professional and Personal Well-Being


At SageView, we are proud to offer a comprehensive and flexible benefits package designed to support the well-being and needs of our employees. We believe in providing benefits that help employees thrive both professionally and personally. Our benefits are tailored to offer high-quality coverage while allowing for choices that best suit individual needs and family circumstances.


Health Plans:

Free Medical and Dental coverage for employees on one plan (dependent coverage at a cost)

Additional paid plans available for medical and dental coverage

Vision plans available

Health Savings Accounts (HSAs)

Supplemental health options (Accident, Hospital Indemnity, and Critical Illness insurance)


Core Benefits (at no cost to employees):

Life Insurance and AD&D coverage

Short- and Long-Term Disability Insurance

Employee Assistance Program (EAP) for mental health, legal, and financial counseling

Caregiving support through Cariloop


Retirement Savings:

401(k) plan with employer matching contributions


Additional Perks:

Numerous paid holidays and a generous time off policy

Access to discounts through the BenefitHub marketplace

Pet insurance at discounted group rates


At SageView, we offer many additional benefits, and these are just some of the highlights of our comprehensive package designed to help employees achieve a healthy work-life balance.

Headquartered in Newport Beach , California, SageView Advisory Group is a privately owned financial planning company that offers 401(k) retirement plans and Individual Retirement Accounts, Mutual funds, Life insurance, Long-term care, disability a...

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Full-time, on-site
DATE POSTED
November 24, 2024

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What You Should Know About Receptionist, SageView Advisory Group

SageView Advisory Group is thrilled to announce that we're seeking a highly organized and vibrant Receptionist for our Newport Beach, CA office. As a key player in our esteemed firm, recognized as one of America’s Top RIA Firms by Forbes, you’ll be the face that greets our clients and helps maintain our standard of exceptional service. In this pivotal role, you'll engage with clients, answer phone calls, and manage a variety of administrative tasks to ensure our operations run smoothly. Whether it's organizing the reception area, coordinating meeting rooms for our team, or helping out with our marketing and office duties, no two days will be the same! You'll be the heartbeat of our office, assisting with travel arrangements, preparing documents, and maintaining our office supplies. We pride ourselves on a collaborative culture where your contributions significantly impact our clients' financial well-being. At SageView, our employees are priority, and we provide robust training and resources to help you flourish. If you're someone who is detail-oriented, has a positive demeanor, and thrives in a fast-paced environment, this is a fantastic opportunity to grow with a leading firm in retirement planning and wealth management. Come join us and make a difference at SageView, where your work truly matters!

Frequently Asked Questions (FAQs) for Receptionist Role at SageView Advisory Group
What responsibilities will a Receptionist at SageView Advisory Group have?

As a Receptionist at SageView Advisory Group, your responsibilities will include greeting clients, answering calls, managing the reception area, coordinating meeting rooms, and assisting with various administrative tasks. You'll also handle office supply maintenance and help prepare conference materials.

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What qualifications are needed for the Receptionist position at SageView in Newport Beach, CA?

To qualify for the Receptionist position at SageView, applicants should ideally have a High School Diploma, with a preferred college degree and at least one year of clerical or administrative experience. Proficiency in MS Office is necessary to succeed in this role.

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What is the work environment like for the Receptionist at SageView?

The work environment for the Receptionist at SageView is a professional office setting in Newport Beach, CA, typically quiet, with operational hours from Monday to Friday, 8:00 am to 5:00 pm, providing a balanced workplace culture focused on excellence.

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How does SageView support the professional growth of its Receptionists?

SageView is dedicated to the professional growth of its Receptionists by offering comprehensive training, resources, and opportunities for advancement within the organization, encouraging a culture of learning and collaboration.

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What benefits does SageView offer for Receptionists?

SageView offers a competitive benefits package that includes free medical and dental coverage for employees, an employee assistance program, a 401(k) with matching contributions, numerous paid holidays, and flexible vacation policies to support work-life balance.

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What skills are important for a Receptionist at SageView?

Important skills for a Receptionist at SageView include exceptional communication abilities, strong organizational skills, attention to detail, and a professional demeanor. The ability to multitask and provide exceptional customer service is also crucial.

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How do I apply for the Receptionist position at SageView Advisory Group?

To apply for the Receptionist position at SageView Advisory Group, interested candidates should prepare their resume and cover letter detailing their experience and qualifications, and submit their application as directed in the job announcement.

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Common Interview Questions for Receptionist
Can you describe your experience handling a multi-line telephone system as a Receptionist?

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Can you give an example of a time you had to manage an unexpected situation?

When answering this, recall a specific instance where you successfully navigated an unexpected challenge. Detail your thought process and the actions you took to resolve the situation efficiently while keeping the office running smoothly.

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Why do you believe customer service is vital in the role of a Receptionist at SageView?

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What software are you comfortable using for administrative tasks?

Discuss your proficiency with relevant software like Microsoft Office Suite, CRM systems, and any other applications you've used for document management and communication. Highlight your ability to quickly learn new software as well.

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How do you handle confidential information?

In response, outline your understanding of confidentiality and data protection standards. State specific measures you take to ensure sensitive information is handled with care and stored properly.

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What strategies do you use to create an inviting reception area?

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How do you assist with office meetings and events?

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What motivates you to work as a Receptionist at SageView?

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