Sales & Research Director

Our Sales & Research Directors play an integral role in helping accomplish KLAS’ mission to improve the world’s healthcare. In this role, you will build strong relationships with healthcare information technology (HIT) vendors by delivering key insights, ensuring the data is understood and utilized, and identifying areas KLAS can provide expertise.

Though this is a director level, this position is an individual contributor and does not manage staff.

This role, at its core, is a sales position but also requires:

• a highly organized, research-oriented individual who can strategically plan and execute for each client
• a brilliant mind that can partner with analysts in the publication of industry reports
• an insightful person who can sell through service, education, and expertise
• a relationship master who can retain existing clientele as well as find new clients and build new market segments through integrity and trust

Here's what you will do in this job:

• Sales. You will help the healthcare industry understand and utilize KLAS data by creating opportunities for HIT companies to access our findings and purchase reports, consulting, and other KLAS products.
• Insights & Expertise. You will develop expertise in several areas of healthcare technology and use these insights to help in the analysis and publication of industry reports.
• Research. You will speak with healthcare providers to obtain feedback on healthcare technology products and services, understand what these providers are facing, and in return, help these providers understand and use our data. Research is mostly done by phone conversations with technology decision-makers.

To be successful a candidate must demonstrate:

• Culture is greater than strategy, character is greater than skill, and strategy and skill are incredibly important
• Service is greater than sales
• Superior client relations, particularly with the C-suite
• Consultative sales, especially using a Challenger approach
• Expertise
• Integrity
• Competent humility
• Executive Presence
• Grit
• Impartiality
• Innate desire to help others
• Passion

Qualifications:

• Minimum of 4 years in a consultative, B2B sales position with experience working with executive-level clientele
• Demonstrated ability to build strong and lasting professional relationships of trust and respect
• Ability to recognize and articulate data that leads to action
• Demonstrated ability to grow existing business and procure new business
• Discipline to manage multiple, high-level projects at the same time and deliver against high expectations
• Healthcare experience preferred
• Commitment - we expect people to be in this position 5+ years
• Bachelor's degree

All employees go through a rigorous internal education program to learn the healthcare information technology industry and KLAS' methodology. Learn more about us at www.klasresearch.com. Candidates are encouraged to read this article prior to application: https://klasresearch.com/article/hiring-character-first/903

Salary range starts at $100,000 annually. We offer top-tier benefits, including medical, dental, vision, life insurance, HSA with company match, 401K with company match, PTO, and more.

The interview process is comprised of three rounds: phone screen, interview with VP of Sales and hiring manager, and a project interview.

KLAS’ mission is to improve the world's healthcare by amplifying the voice of providers and payers. We can only fully live up to that mission when we prioritize inclusion, equity, and diversity. As a company and individuals, we commit to building an atmosphere where we can all thrive and belong—across race and ethnicity, gender identity and expression, sexuality, age, ability, religion, and experience.

EOE. Local candidates only.

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