Sales Assistant - job 2 of 2

Work Mode: Onsite

Location: Onsite at New York City Showrooms

Opportunity

The primary responsibility of the Sales Assistant is to ensure a gracious shopping experience for all ANN SACKS clients via “The Ann Sacks Way”. The Sales Assistant is responsible for working side by side with the sales staff and Showroom Manager, adding value and efficiency to the client experience. Success in this position includes execution of both Client-Facing and Stock/Operations duties in support of the Showroom’s Sales and Client Engagement Goals. Professional growth opportunities include potential candidacy for Design Sales Consultant 1 positions.

Specific Responsibilities

Client-Facing Responsibilities

• Act as a Concierge provide a Warm Welcome, leading Brand Introduction & Showroom Journey
• Gracious Qualifying of all Clients (Design Trade, Homeowners, Trades)
• Fielding and directing customer inquiries via Phones & General Email In-Box
• Utilize Salesforce to document client interactions, including phone calls and quote requests.
  • Assist clients as needed on the selling floor
  • Support team with quote creation as requested

Showroom Operations Responsibilities in partnership with Showroom Manager

• Maintain sample inventory, including order placement and shipment receiving.
• Maintain office supplies including hospitality items, wrap/pack materials, and marketing collateral
• Merchandising support of all displays

Develop Product & Showroom knowledge

• Become familiar with showroom layout and displays
• Assist in Showroom merchandising and general upkeep, including light housekeeping
• Gain working knowledge of all product lines and specifications

Marketing & Client Engagement Activities

• Assist in preparation of Launches, client appointments, materials prep, and follow up
• Operational and Hosting Support for execution of showroom events
• Salesforce Administration of Material Bank Leads, follow-up communications as directed
• Social Media: Instagram Account Administration as directed by Showroom Manager & Central Office

Support of Retail Assortment (where applicable)

• Monthly Retail Category Sales Goals
• Inventory management & Reporting of Retail Products according to established cadence

Other projects as assigned.

Compensation: This role has an hourly pay range of $23.65 - $29.55 for positions based in New York, with a target starting salary of $25.00 - $27.00. Actual starting rates are based on a variety of factors, including candidate experience (including industry specific knowledge), education, relevant training, and other factors as allowed by law. This position is also eligible for a quarterly bonus incentive based upon showroom results.

Skills/Requirements

• Curiosity and a desire for growth and a passion for design, architecture, materials, and creativity are a must.
• Minimum 2 years of administrative experience or 1-2 years of retail sales, (preferably with a luxury brand), design/building materials business, or events experience preferred.
• Education: Coursework in Interior Design or Business with a focus on Management or Marketing is preferred but not required. Candidates with a variety of educational backgrounds and experiences are encouraged to apply.
• Software: Must be comfortable with Windows operating systems and intermediate skills with MS Office suite are required. Experience with Salesforce or a CRM program is a bonus.
• Other skills: Candidate must possess demonstrated organizational and collaborative skills with high levels of verbal and written communication skills required. Exemplary customer service skills in support of long-term business development, and the ability to flex between a high volume of competing priorities. Goal-oriented individuals with a desire to achieve and surpass established job duties/targets do best in this role.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com.

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.