Sales Associate OR Stock Associate-Eagan, MN

Please apply at michaelkors.com/careers (Search Howell)

JOB PROFILE: SALES ASSOCIATE

MAIN JOB OBJECTIVE

To achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives.

ESSENTIAL JOB RESPONSIBILITIES

SALES GENERATION

• Meet sales goals
• Utilize the elevated levels of sales and service to maximize sales performance
• Demonstrate an in-depth knowledge of the merchandise
• After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
• Comply with all sales related policies and procedures
• Maintain a keen interest in the fashion industry and market trends

CUSTOMER SERVICE

• Provide the highest level of customer service
• Build and maintain repeat clientele; utilize client book
• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

OPERATIONS

• Keep selling floor and merchandise neat, organized and stocked
• Assist in the maintenance of all inventory in the stockroom and on the selling floor
• Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
• Participate in inventories
• Comply with all Point-of-Sale policies and procedures
• Properly execute all relevant register functions
• Adhere to work schedule, inclusive of time and attendance
• Participate in all relevant training and development seminars, programs and meetings as directed by store management

JOB PROFILE: STOCK ASSOCIATE

MAIN JOB OBJECTIVE

To manage stock and cashier team.

ESSENTIAL JOB RESPONSIBILITIES

OPERATIONS

• Keep selling floor and merchandise neat, organized and stocked
• Assist in the maintenance of all inventory in the stockroom and on the selling floor
• Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
• Participate in inventories
• Comply with all Point-of-Sale policies and procedures
• Properly execute all relevant register functions
• Adhere to work schedule, inclusive of time and attendance
• Participate in all relevant training and development seminars, programs and meetings as directed by store management

CUSTOMER SERVICE

• Provide the highest level of customer service
• Build and maintain repeat clientele; utilize client book
• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

JOB PROFILE: CASHIER

MAIN JOB OBJECTIVE

To support the sales team and deliver the customer service promise by creating an organized and pleasant shopping environment for

the customers.

ESSENTIAL JOB RESPONSIBILITIES

SALES SUPPORT

• Assist with merchandise floor moves and other visual tasks
• Process POS transactions accurately and efficiently
• Comply with all sales related policies and procedures

CUSTOMER SERVICE

• Greet each customer in a warm and friendly manner
• Respond to customer’s questions quickly and accurately
• Determine customer’s needs and direct them to the appropriate sales associate
• Provide the highest level of customer service to each customer
• Assist the sales associates in resolving all client problems and other tasks as per business need

OPERATIONS

• Unpack, hang/fold merchandise, and secure security tags when needed
• Adhere to work schedule, inclusive of time and attendance
• Comply with all Point-of-Sale policies and procedures

Job Type: Part-time

Pay: From $16.50 per hour

Benefits:

• Employee discount

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: In person