Sales Development Representative (SDR)

About Us:

AIQ brings order to CX chaos. Our Customer Experience Hub empowers everyone to be a CX champion by giving business teams the freedom to explore and take action on customer data while helping technical teams regain control of where data lives and how it's used. Enterprise brands such as Autodesk, M&T Bank, The New York Times, Neiman Marcus, Hertz and many more use our CX Hub to drive growth through extraordinary customer experiences.

About The Role:

You will have the opportunity to join our very fast-growing company as a SDR. We are looking for a high-energy, aggressive, sales focused team member to engage with our prospects and generate new business opportunities for ActionIQ. This role will be crucial to ActionIQ's growth and also will serve as a path to a career in Enterprise Sales for ActionIQ. As a Sales Development Representative (SDR) it will be your responsibility to actively prospect for new leads, execute targeted marketing campaigns, and qualify active buying interest. The SDR is typically the first interaction a prospect has with ActionIQ so it is imperative to create an amazing prospect experience that will set the stage for effective sales follow up and future account growth.

This role will be based in NYC.

About the Team:

The Sales organization at ActionIQ plays a critical role in driving the growth targets for the company and building our leadership position in the CDP category. We educate prospects and customers on the opportunity and value a CDP can bring to their organization and why ActionIQ exists with our very unique approach to solving their business challenges. You will join a highly collaborative team of high performance, results-oriented professionals who all want to win.

Key responsibilities include:

• Generate sales ready opportunities to drive pipeline growth by achieving/exceeding monthly quotas
• Outbound prospecting via cold calling, email, and other marketing campaigns
• Work closely with Account Executives and Sales Management to develop targeted lists, call strategies, and messaging to drive sales ready opportunities
• Qualify leads with the goal of determining if the prospect fits the buying criteria (Budget, Authority, Needs, Timeline)
• Manage, track, and report ALL activities in Salesforce CRM
• Learn and maintain in-depth knowledge of ActionIQ's products, industry trends, and the competitive landscape
• Research and build new target accounts while also acquiring referrals and further contact information from existing prospects

Requirements:

• ~1+ years of experience in sales development, sales, and/or marketing (Software as a Service)
• Cold calling and strategic prospecting experience
• Excellent written and oral communication skills
• Ability to multitask, prioritize, and manage time effectively
• Persistent in a professional manner
• Highly motivated and sales-minded
• Ability to work in a fast paced collaborative environment
• Salesforce.com or any CRM experience a plus

Benefits:

• Work with a fun, inclusive, and smart team of people as we build a NYC-based enterprise software company
• Competitive compensation package, including significant equity component
• Backed by top-tier VCs (Sequoia, Andreessen Horowitz, FirstMark Capital)
• Top-notch health insurance benefits, including 12-weeks paid parental leave
• We have a beautiful office right on Madison Square Park, and all NYC-based employees come into the office three days a week.
• Check out this blog post to learn about the new AIQ CX Hub - the next chapter for us, our customers and the future of customer experience.
• In accordance with ActionIQ policies and our commitment to prioritizing the health and safety of our employees, all office-based positions will require proof of COVID vaccination, including a booster shot, prior to entering the office. Remote employees and guests who visit the office must also provide proof of vaccination prior to entry. Our COVID-19 health and safety protocols may change over time as local and national guidance and regulations evolve.

ActionIQ is committed to building an inclusive, equitable, and diverse organization. We embrace equal opportunity for all applicants and seek to foster a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. AIQ welcomes qualified applicants of any race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background. Join us on our journey to build a product that will help our customers deliver memorable experiences that will drive loyalty and growth.