Sales Engineer (PMS)

As the (PMS) Sales Engineer for Agilysys, your primary responsibility will be to support the Sales team as a trusted technical leader throughout the sales process. You will proactively scope and asses the proper solution required to address customer’s requirements and recommend solutions that optimize value for both the customer and Agilysys.

Your duties will include:

• Product Demonstrations & Presentations
• Pre-Sales Support (Requirements Gathering, Solution Definition & RFP Responses)
• Company Promotion (Trade Shows & Conferences)
• Research & Development Support (Product Requirements & Opportunity Reviews)
• Maintain sales demo environment

Requirements for success:

• Bachelor’s degree preferred or equivalent combination of technical education and work experience
• 3-5 years of experience as a Sales Engineer or related customer-facing experience
• Expert knowledge of Agilysys’ Products
• Deep industry knowledge in the Hotel, Resort, Casino and/or Cruise industries
• Strong understanding of enterprise software principles (API, relational databases, networking, services...etc)
• 50%+ travel required
• The ability to secure input from all necessary stakeholders as necessary, to ensure appropriate solution is provided
• Coordinate closely with internal sales, sales support, and service resources to align solution design with customer’s business requirements
• Opportunistically pursue and collaborate with sales to ensure these opportunities are effectively covered and advanced
• Solid understanding of hospitality business best practices
• Exceptional verbal and written communication skills
• Enthusiastic personality and a passion for hospitality