Job details

Sales Operations Manager

Location: Ogden, UT - Hybrid

Who is MarketStar?

Rated as a Top Workplace in 2019, 2020, 2021, and 2022, MarketStar employs over 1500 people across 60+ countries and is headquartered in Ogden, UT. Our employees are our greatest assets. We look for professionals who are eager to learn, grow, and perform for the clients we represent. With a culture of success and an empowered, tech savvy workforce, MarketStar continuously delivers great experiences to our employees and our clients every day. Our employees have helped launch, sell, and support thousands of products and services on behalf of some of the most innovative tech companies across the globe!
At MarketStar, we are sales experts. We offer Sales as a Service™ to our clients by providing data-driven insights, powerful technology, and highly specialized support. This allows us to help our clients streamline their sales process, exceed sales goals, and ultimately grow their business. We have consistently delivered exceptional sales results representing our clients for over 30 years.
Our actions are based on our core values, and a relentless desire to achieve our purpose – To Create Growth. We are excited to have you apply to work with us! “You Belong” is one of the MarketStar core values and we look forward to helping you find belonging and purpose here.
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What will you do?

Provide support to sales and partners for program questions, partner portal access/trouble shooting, sales and marketing requests, and more.
Assist with partner recruitment and onboarding activities
Provide enablement and communication support on channel related tools and processes, to both internal teams and Partners.
Manage Channel data and data integrity within CRM; data entry, analysis, reports, and dashboards to bring insights to the Global Channel team
Support partner communications needs in alignment with other internal teams
Support ongoing reporting needs, Partner Conference Business Reports, and Annual Business Plans
Build and analyze and display forecasting, pipeline information, KPI data etc. to client executives, program manager and MarketStar executive
Scope Business Intelligence projects with internal BI team for automation in PBI
Manage dashboards and reports in CRM
Effectively manage projects to ensure successful execution; make changes, as deemed appropriate, to monitor progress and keep projects on schedule
Bring a standard work and structure to the team as a liaison to support services, client, and other company operations
Provide executive management with visibility and updates, ensuring compliance with priority and timeline expectations
Work with training staff and MarketStar management team to develop and improve training curriculum (new employee, product, platform, small group, large group and 1:1)
Establish a standard work and structure to the client engagement, liaising with support services and MarketStar operations

Skills & Qualifications:

Sales experience operations experience preferred
Experience in professional level sales preferred
Sales experience required; inside sales experience preferred
Minimum of 2 years working in a partner channel related position with an understanding of partner programs, tiering, and management
Strong organizational skills with the ability to manage multiple projects
Experience with client management
Salesforce or similar CRM experience preferred
Excellent grasp of analytics tools such as PowerBI, Tableau, and Excel
Excellent PowerPoint presentation skills
Skilled at sales methodologies, pipeline management, and best practices
Excellent leadership abilities; skilled at management and mentoring

MarketStar Benefits & Perks:
In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including: