Job details

Sales Representative - job 2 of 2

About us

Our work environment includes:

Modern office setting
Growth opportunities

Have fun. It's time to do something you love, work with a purpose, and take on a challenge like never before. Meet Metro By T-Mobile, a leading provider of unlimited 5G wireless services. Together with T-Mobile, we serve tens of millions of customers, and we're just getting started. When you join our team, you can make an incredible difference to your customers, and your co-workers. We're looking for boldness, enthusiasm, and a whole lot of passion. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded.

Retail Sales Associate

Welcome to the big leagues. Here, you're more than a sales person. You're the face of our company for thousands of potential customers. You've got to know your gear inside and out--from the latest phones to the most competitive pricing plans. And you've got to bring fierceness and enthusiasm to every sale. It's a big responsibility, but the rewards are simply amazing. Here's a closer look at the job:

Responsibilities

Customers pay a visit to your retail store location--some may be browsing, and some may be ready to buy
You approach with confidence and a smile, and go to work, assessing their needs and concerns as you build a genuine relationship with them
Every question that's raised is an opportunity for you to build trust, educate your customer, and offer solutions that pave the way for a potential metroby t-mobile sale
When it's time to make the sale, you're an expert at finding just the right plan for your customer, and then making sure they're primed for success throughout the customer on-boarding process
We'll also count on you to support your team, keep the store looking its best, and make sure your knowledge of metro by T-mobile technology is up to date As you can see, this isn't your ordinary job. You've got to bring you're A game if you're going to be a success. So what are we looking for?

Qualifications

Customer service or sales experience will make a huge difference in your ability to take on this challenge
When it comes to communication skills, you're off the charts, with the ability to carefully listen and make every customer feel valued and welcomed
Tech savvy people wanted--and that includes the ability to smoothly find your way around a computer
Ability to remain highly organized while managing a high volume work load
Keen eye for detail and efficiency, with the ability to multi-task
Ability to work well under pressure and can adapt quickly to change
Portray the ability to alternate between working independently and as part of a team unit
Can fulfill goals set and meet expected deadlines
Use interpersonal skills to frame and uphold positive work relationships
Determination, precision, and eagerness
Outstanding Customer service skills
Ability to educate the customer and offer multiple service solutions.
Bilingual - preferred but not required
Strong verbal and written communication skills.
High School Diploma or Equivalent
One Year Customer Service, Retail Sales or Previous Wireless Sales experience
A criminal background check will be conducted.
Employees must be available to work a retail schedule which includes evenings, weekends and holidays, (aside from reasonable accommodations or military obligations).
Must have reliable transportation