Sales Specialist

Who We Are

The name ThousandEyes was born from two big ideas: the power to see what's not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their defacto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a 'Google maps of the Internet', providing the only collectively powered view of digital experiences end-to-end. We enable our customers made up of the world's largest and fastest-growing brands, to identify problems before they impact revenue, brand reputation, or employee productivity.

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco's Network Services Business Group, and is a foundational component of Cisco's growing Observability business.

Job Description

The Product Sales Specialist (PSS) will lead the sales process for ThousandEyes within their designated segment for prospective customers and channel partners. They will deliver growth in new business across the assigned territory through the development of strategic relationships with large commercial accounts. The PSS will build and complete well-defined account plans and drive success in the following areas: territory planning, pipeline development, presentation and delivery, trial process management, pricing, negotiation, and the closing process. This is an individual contributor and quota carrying position.

Responsibilities

• Identify and source sales opportunities that align with the ideal customer profile for ThousandEyes for the purposes of enhancing solution value and product adoption.
• Initiate contact and professional follow-up for all sales meetings within the assigned territory.
• Meet all sales objectives and bookings targets in accordance with company growth expectations and develop revenue expansion opportunities across a base of enterprise accounts.
• Work side by side with Cisco Account Managers and other Cisco sales specialist to help drive ThousandEyes revenue growth.
• Work closely and collaboratively with Customer Success to drive product adoption and usage, as well as with Product Management to understand future requirements to accelerate demand for ThousandEyes in the market.
• Highly organized with a results-oriented attitude; adept and detailed in delivering sales presentations, onsite visits and product demonstrations to prospective clients.
• Cultivate mutually beneficial relationships with ThousandEyes customers and partners in a consistent, effective and professional manner.

Requirements

• Meet or exceed quarterly / yearly bookings targets, while delivering consistent and reliable forecasting
• Develop and execute a comprehensive account strategy
• Accelerate new customer acquisition and upsell growth in existing accounts, while maintaining an accurate sales pipeline
• Work closely with customers and channel partners to drive market adoption of ThousandEyes solutions
• Lead pricing discussions and contract negotiations
• Develop long-term strategic relationships with enterprise customers
• Responsible for complete and accurate ongoing maintenance of accounts, forecasts, proposals, and account activity in Salesforce.com
• Relentlessly ensure customer success
• Minimum 5 years of sales territory management experience working for a technology vendor selling enterprise software to network buyers. SaaS sales experience a plus
• A proven track record of consistently exceeding quota selling to large Enterprise / Fortune 500 accounts
• Self-motivated, able to solve problems and work with limited direction
• Demonstrate Leadership skills
• Excellent verbal and written communications skills
• Must be comfortable working in a high growth environment, where everyone must have the "roll up your sleeves" and get it done attitude
• BS/BA degree preferred

COMPENSATION RANGE

228,100 USD - 313,800 USD

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can't put us in a box! But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colourful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.

We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work