Salesforce Consultant - job 1 of 2

What you get:

• Total rewards package: from flexible work arrangements to personalized benefit structures and financial compensation options that give you choice and flexibility.
• Well-being resources: interactive wellness platform and incentives, an employee assistance program and mental health resources, and Colleague Resource Groups (CRGs) that…
• Balance & flexibility: 14 Firm Holidays including 2 floating, Flex PTO, paid family leave, winter break, summer hours, and remote work options, so you can balance challenging yourself with taking care of yourself.
• Professional development opportunities:A learning culture with CPA exam resources and bonuses, tuition reimbursement, a coach program, and live classes, workshops, and seminars through BPM University.

Who is successful at BPM:

• Caring people who put others first
• Self-starters who embody the BPM entrepreneurial spirit
• Authentic individuals with a diverse point of view
• Lifelong learners with a drive to excel
• Resilient people who rise to the occasion

Responsibilities:

• Collaborate with clients to understand their business needs, goals, and objectives, and translate them into Salesforce solutions.
• Lead the implementation of Salesforce projects, including configuration, customization, and integration with other systems as required.
• Gather and document client requirements, and develop detailed project plans, timelines, and deliverables to ensure successful project execution.
• Configure Salesforce to meet client-specific business processes and requirements, including customizing objects, fields, workflows, validation rules, and reports.
• Work closely with cross-functional teams, including developers, administrators, and business stakeholders, to ensure seamless integration and alignment of Salesforce solutions.
• Provide guidance and best practices to clients on leveraging Salesforce features and functionality to drive process improvements and business efficiencies.
• Conduct end-user training sessions and create user documentation to facilitate successful adoption and maximize the benefits of Salesforce implementations.
• Perform data migration and quality assurance activities to ensure accurate and reliable data transfer to Salesforce.
• Stay up-to-date with the latest Salesforce releases, features, and trends, and provide recommendations to clients on leveraging new functionalities.
• Troubleshoot and resolve any issues or challenges that arise during the implementation process, working closely with the client and internal teams to find effective solutions.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or Business Administration.
• Proven experience as a Salesforce Consultant, with a strong focus on implementations.
• Certified Salesforce Administrator Required, additional certifications are a plus.
• Experience with Sales Cloud, CPQ, Service Cloud, Experience Cloud, and Marketing Cloud
• In-depth knowledge of Salesforce products, capabilities, and best practices for implementations.
• Strong understanding of business processes and ability to translate client requirements into scalable and efficient Salesforce solutions.
• Proficient in Salesforce configuration, including custom objects, fields, workflows, validation rules, reports, and dashboards.
• Experience with Salesforce integrations, data migration, and data quality assurance.
• Excellent problem-solving and analytical skills, with the ability to identify issues and provide effective solutions.
• Strong interpersonal and communication skills, with the ability to collaborate with clients and internal teams at various levels.
• Comfortable with writing professional documentation and assessments
• Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.

• Experience with Salesforce Lightning Experience and Lightning components.
• Knowledge of APEX, Visualforce, and other Salesforce development tools.
• Previous experience working in a consulting or professional services environment.
• Familiarity with Agile/Scrum methodologies.