Salesforce Practice Leader

About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In eight countries and 45 markets, we deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

Slalom DC is looking for an experienced, entrepreneurial, and progressive leader to drive growth in our Salesforce practice. This individual will provide thought leadership to our DMV area clients, set strategic direction for Salesforce project teams, and ensure the quality execution of business and technology consulting across all Salesforce engagements.

Who You’ll Work With

Our Salesforce practice helps our clients bring the most impactful customer experiences to life. As the 3rd largest Salesforce partner in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals. We are passionate about and dedicated to building a diverse and inclusive team. We believe diverse team members who are celebrated for bringing their authentic selves to their work will build solutions that reach more diverse populations in innovative and impactful ways.

Our team of Salesforce experts works closely with customer strategy experts, industry experts, organizational and cultural change consultants, project delivery leaders, and various other competencies across Slalom to offer the best solutions to our clients.

What You’ll Do

• Drive sales, delivery, and practice development to meet an annual revenue management expectation between $10+ million:
• Accountability for driving quality, sales, recruiting, account management, consulting, and all operational aspects, including:
  • Practice Building – Drive overall account growth through a combination of business development, talent management, oversight of delivery work, and thought leadership
  • Team & Individual Development – Maximize team performance through an effective team approach that increases productivity and job satisfaction
  • Engagement Management – Manage engagement risk, project economics including planning and budgeting, managing accounts receivable, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client
  • Go-To-Market Strategy Support – Partner with Sales and Account managers to generate demand for Salesforce services and drive opportunity
• Manage to individual, team, and market utilization targets
• Responsible for the profitability of all Salesforce.com offerings with revenue management expectations
• Identify opportunities for growth and maturation of Salesforce.com offerings
• Provide oversight and governance of all sold and managed Salesforce.com projects
• Drive business development with the proper information, tools, and subject matter expertise to sell engagements within the offering
• Work with clients and prospects to understand their objectives and propose solutions
• Define multi-phase digital transformation programs including scope, approach, timeline, team structure, fees, and planned margin
• Present engagement proposals to client/prospect stakeholders at various levels, including C-suite
• Draft Statement of Work (SoW) documents and work with the client to revise and execute
• Develop go to market strategies based on knowledge of industry trends
• Develop and delivers best practices, delivery templates, and point-of-view papers. Creates reusable collateral to be used as sales and delivery accelerators
• Maintain awareness of industry best practices and business levers for cloud offerings and understands how Slalom practice areas interact
• Responsible for People/Career Management and project staffing
• Support recruiting and onboarding of new employees

What You’ll Bring

• Experience managing clients of varying sizes and complexities from startups to enterprise-scale clients across industries
• Technical understanding of Salesforce.com with demonstrated understanding of and experience with Salesforce.com architecture and APIs
• Active Salesforce.com certifications or ability to achieve relevant certifications upon hire
• Experience with Agile/Scrum and Waterfall methodologies
• Expert at project delivery, including all aspects of program management and the SDLC
• Expert business development skills
• Expert communication (verbal and written)
• Expert business operations (e.g., invoicing, SOWs, margins, utilization)
• Excellent mentoring and leadership skills

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.