Job details
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Senior Customer Success Program Architect
Salsify, a leader in eCommerce solutions, is looking for a Senior Customer Success Program Architect to lead client engagements as an eCommerce strategist, helping major enterprise clients achieve their business objectives through effective use of Salsify's platform.
Skills
- Customer-facing experience
- Problem-solving in high-tech environments
- Ecommerce and infrastructure knowledge
- Strong presentation skills
- Leadership and workshop facilitation skills
- Project management across global deployments
Responsibilities
- Lead the global program strategy for Tier 1 enterprise customers
- Consult on industry best practices for eCommerce
- Align client business objectives with requirements
- Establish governance for program success
- Conduct program assessments and present findings
- Educate customers on platform value
- Develop account plans alongside Account Managers
- Collaborate with cross-functional teams for customer feedback
Education
- Bachelor's degree in relevant field or equivalent experience
Benefits
- Competitive salary
- Equity options
- 401(k) plan
- Unlimited vacation policy
- Comprehensive medical, dental, and vision insurance
- Life insurance and short-term disability
- Flexible spending accounts
- Tax-advantaged medical savings account
- Paid maternity and parental leave
- Referral bonuses
To read the complete job description, please click on the ‘Apply’ button
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By
Salsify
Our mission is to empower brand manufacturers to win on the digital shelf.
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$144,500/yr - $170,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 20, 2024
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