Job details
![Newsletter form background]()
Customer Support Specialist
SamCart is a rapidly-growing eCommerce software platform looking for a Customer Support Specialist to enhance our customer service team.
Skills
- Experience in SaaS
- Excellent communication skills
- Tech-savvy and adaptable
- Superior customer service skills
- Critical thinking abilities
Responsibilities
- Respond to customer inquiries via email and live chat
- Troubleshoot technical customer issues
- Identify customer pain points and escalate as needed
- Maintain professionalism in customer interactions
- Act as a liaison between customers and other departments
Education
- High school diploma or equivalent
Benefits
- Unlimited PTO
- 401K
- 100% health insurance coverage for employee and +1
- Supportive parental leave policies
- Career growth and development opportunities
To read the complete job description, please click on the ‘Apply’ button
SamCart Glassdoor Company Review
Justin Smith
3.9
SamCart DE&I Review
No rating
CEO of SamCart
Approve of CEO
By
SamCart
At SamCart, our mission is to be the #1 eCommerce platform for digital sellers, empowering them to easily sell more online, anywhere they interact with customers.
5 jobsMATCH
Calculating your matching score...
BADGES 
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$50,000/yr - $70,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
September 5, 2024
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
you, just ask me below!
Sign up for our weekly
newsletter of fresh jobs
ABOUT RISE
FOR COMPANIES
REMOTE JOBS & MORE
LOOKING FOR A JOB?
FIND A JOB NEAR ME
CONNECT
