Client Account Manager

Full time, permanent. Monday - Friday 8.30am - 5pm

(3 days a week in Brighton office)

About us

We help leading brands from Cadbury to Clarins to Estee Lauder engage their audiences through social and online media to create highly targeted product sampling campaigns in Europe, the US and APAC using our market leading sampling platform.

Our end-to-end sampling solutions drive loyalty and engagement while helping brands acquire valuable first-party data and product reviews. Our vibrant office is located in the heart of Brighton, within a brand-new co-working space that offers various perks, including Cake Wednesdays and a drinks trolley on Fridays.

About you:

We are looking for an experienced Account Manager with a background (and a keen interest in) digital marketing services and technology to join our growing team working with some of the hottest brands in beauty & cosmetics. You will be super organised, self-motivated and keen on working under your own direction. As an Account Manager you will be able to think on your feet and adapt to a range of different people. You will be able to demonstrate 3+ years of successfully growing and retaining customers, overseeing delivery and negotiating contracts. Ideally you will be open to travel: we are based in Brighton but our clients are largely in London and overseas.

• Overseeing the successful delivery of campaigns to deadlines and generating repeat business
• Managing the briefing process to capture project requirements, brief into our delivery team and complete the sign-off process
• Building strong relationships and widening our stakeholder footprint within client organisations
• Generating referrals from your contacts to introduce our services to other brands / markets within their organisations
• Creating post campaign analysis reports and presenting results and findings to key stakeholders
• Managing responses to new briefs, creating proposals and quotes, and negotiating costs and terms
• Problem solving and issue resolution to deal with challenges that may arise throughout campaigns
• Creating, maintaining and actioning account development plans

• Hybrid working set-up
• Auto-enrollment in the company-wide benefits scheme including EMI share options
• Health Cash Plan, health & wellbeing drop-ins, EAP & comprehensive well-being support package
• Generous holiday entitlement, including two weeks off at the end of the year
• A supportive, fun and friendly working environment
• Vibrant team and culture
• Regular work social events including team lunches, Spa days, Go Karting, mini golf
• A bright, modern office within a co-working space in the heart of Brighton

Salary

£35k - £45k (dependant on experience) + bonus & benefits

Sampl encourages applications from candidates from diverse and underrepresented backgrounds.