Sr Specialist, AI Software Quality Assurance Engineer – Plano, TX

Position SummaryHeadquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations.People | Excellence | Change | Integrity | Co-prosperityRole and ResponsibilitiesWe are seeking an experienced AI QA Engineer to join our team at Samsung to ensure software quality of AI features integrated in Samsung products. This candidate will be responsible for understanding the industry standard AI testing method / processes and bringing this knowledge to improve AI testing processes at Samsung. Responsibilities• Quality Audit - Support examining key activities and output for each AI project milestones• Process improvement - Support evaluating big data / market VOCs to pinpoint current needs and improvement areas in order to improve the overall AI testing processes• Quality index management - Support with collecting data in order to discover a software quality index.• Failure case analysis - Support with collecting data to analyze software failure types.Skills and QualificationsMinimum Qualifications• Requires a minimum 0-3 years of experience in AI / mobile device industry• BS in Engineering, data science or related technical field• Knowledge of SDLC & QA test methodologies i.e. Agile, Waterfall• Strong understanding of QA best practices including test planning, test case design, defect/test management, and Bugs reporting• A skilled specialist that completes tasks in resourceful and effective ways with strong multi-tasking ability• Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and provide effective solutions to improve qualityPreferred Qualifications:• Experience or knowledge on test processes for AI features / products• Experience or knowledge using Big Data for strengthening testing strategy / scope / process• Experience with AI/ML testing tools such as Tensor Flow, PyTorch, and specific AI testing frameworks like DeepCode• Strong AI analytical skills which involve critical thinking and problem-solving skills to diagnose and resolve complex issues that arise from AI system• Familiarity with AI, Machine Learning, LLM concepts, Algorithms, Voice Assistants, IoT and/or Smart Home, prompt engineering is highly desirable• Knowledge / experience with AI products in the mobile SW industry• Exposure to Gen-AI, LLM, LVM models and concepts• Bi-lingual candidate with either Korean or Spanish fluency, background in linguistics or NMT for translation#LI-PV1#LI-HYBRIDLife @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.• Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.• Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.Reasonable Accommodations for Qualified Individuals with Disabilities During the Application ProcessSamsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.