Logistics Billing Coordinator (EM6870)

As a Logistics Billing Coordinator at Samsung SDS, you will handle the crucial task of processing customer billing, managing vendor payments, and performing financial activities such as reporting and reconciliation. Your role will also include reviewing freight documentation to support charges, resolving invoice discrepancies, and auditing freight bills. Your analytical skills will play a significant role in ensuring accurate and timely billing, which is integral to the smooth functioning of our logistics operations.

To qualify for the Logistics Billing Coordinator position at Samsung SDS, candidates must have at least a high school diploma or GED, though a bachelor's degree is preferred. Additionally, having 2+ years of experience in accounting, finance, or business management, particularly within the logistics or transportation industry, is important. Proficiency in Microsoft Office, especially Excel, is also required. Clear communication skills and a collaborative attitude are essential for success in this role.

The Logistics Billing Coordinator role at Samsung SDS is pivotal in maintaining financial accuracy and operational efficiency. By ensuring that billing processes are handled accurately and on time, you help uphold the company's reputation for reliability among clients and carriers. Your attention to detail and problem-solving capabilities will directly impact our financial health and contribute to seamless logistics services, reinforcing Samsung SDS's status as a leader in the global logistics market.

A successful Logistics Billing Coordinator at Samsung SDS should possess strong problem-solving abilities, attention to detail, and proficiency in Microsoft Excel for data analysis. Excellent communication skills are necessary for collaborating with team members and resolving discrepancies with vendors. Additionally, organizational skills, the ability to prioritize tasks effectively, and a positive, team-oriented attitude will enhance your performance in this fast-paced role.

Samsung SDS is committed to the professional development of its employees, including Logistics Billing Coordinators. The company offers various programs designed to support your career growth, such as continuing education opportunities and resources for skill enhancement. As you progress in your role, your base pay can increase based on your skills, qualifications, and experience, ensuring that your professional journey is both rewarding and fulfilling.

In answering this question, focus on specific billing software you've used and your familiarity with billing processes. Discuss any experience you have with managing vendor payments, reconciling invoices, or resolving discrepancies, as these are crucial skills for a Logistics Billing Coordinator.

You might explain your method for prioritizing invoices based on deadlines, importance, and potential issues. Stress the importance of keeping a well-organized record of tasks and being proactive in communicating with team members to ensure that nothing falls through the cracks.

Outline your problem-solving process. You could describe how you identify discrepancies, gather necessary documents, communicate with the involved parties, and follow through to ensure the issue is resolved to everyone's satisfaction.

Share a specific situation where you faced a significant billing challenge, detailing the problem, the actions you took to investigate and resolve it, and the outcome. Emphasize your analytical thinking and persistence.

Discuss the methods you use to double-check your work, such as cross-referencing with documentation, utilizing Excel functions for data accuracy, and any procedures you follow to maintain compliance with company policies.

Talk about any previous roles where you were responsible for auditing freight bills and how you interpreted tariffs and contracts. Highlight your understanding of how these audits contribute to overall financial accuracy.

Ensure you affirm your proficiency with Excel, mentioning specific functions such as v-lookups, pivot tables, and any data analysis tools you are familiar with. Providing examples from past job experiences can strengthen your response.

Reflect on your communication style and the importance of building trust and rapport. You could mention how you handle inquiries and resolve issues swiftly to foster positive relationships.

Describe your capacity to stay calm and focused during changes by utilizing organizational skills and effective communication. Providing a personal experience can illustrate your adaptability.

Be candid about your passion for logistics, accuracy, and helping the team succeed. Discuss how this motivation drives you to perform well and contribute positively to the organization's success.