Airside Operations Duty Manager II

Welcome to San Diego International Airport, where our purpose is to create an exceptional airport experience for the community and the world.  We embody the vibrant spirit of San Diego itself—sunny, welcoming, and full of life. We are committed to attracting, fostering, and empowering a team of talented individuals who can deliver our strategic goals.

Here, you’ll find a workplace culture that thrives on diversity and shared mindsets of collaboration, empathy, inclusivity, thoughtful decision-making, listening, and believing the best in people. If you are ready to contribute to a team that values meaningful impact and enjoys the journey along the way, we invite you to apply today.

The Airside & Terminal Operations Department is looking for a self-driven individual with demonstrated technical and analytical skills in an Airside Operations Duty Manager II role. The selected candidate will be a part of a fast-paced environment and will be at the forefront of airside safety operations. They will use their critical thinking skills to solve intricate issues in real-time and will build relationships with stakeholders to coordinate project completion while maintaining airside operations. Alongside the daily responsibilities of the selected candidate:  

Essential Functions:

· Represents all aspects of airport emergencies and operational activities; maintaining safety and security integrity of airfield with standard on the airfield, taxiways and airside; manages FAR Part 139 programs including airfield safety inspection and reporting, airfield signs, markings and lighting, airfield pavement management, airfield driver training program, aircraft rescue and firefighting (ARFF) contract, airfield wildlife management, disabled aircraft recovery; Part 77 obstructions, aviation fueling inspections, annual FAA certification inspection.

· Serves as liaison with contractors during construction and maintenance projects on runways, taxiways, aprons and terminal facilities; issues NOTAMs and communicates airport operational advisories to tenants, air traffic control, governmental agencies and the public.

· Manages the Authority gate management system during an assigned shift. This includes facilitating gate and remain overnight (RON) parking assignments on the airfield as well as bag carousel assignments within the terminal.

· Coordinates, responds and participates in airport emergencies with first responder agencies including law enforcement, medical, HAZMAT, TSA, ARFF, customs and border protection; manages aircraft gate schedule, remain-overnight aircraft parking assignments and changes in airline and charter aircraft schedules.

· Manages airfield escort activities in compliance with mandates and regulations; maintains, and strengthens partnerships with stakeholders; interprets mandates and regulations to stakeholders; works collaboratively on organizational programs and initiatives; ensures delivery of effective customer service; develops resolution and course of action to conflicts.

· Maintains records, operational log and correspondence; develops reports and correspondence; participates in operational and industry meetings; oversees service provider contracts and activities; participates in goals and objectives development, as well as capital and operating budgets; implements change.

· Seeks and participates in opportunities to improve, streamline, reinvent work processes, manuals and program documents; adapts best practices and processes; serves as a subject matter expert and provides input for airfield and airport infrastructure; keeps up-to-date on industry and regulatory trends and shape stakeholders views; performs other duties as assigned.

Competencies:

1. Business Process Knowledge: Identifies, documents, and monitors processes and develops framework for processes and improvement.

2. Communication & Customer Focus: Proficiently exchange information through various avenues including verbal, digital, written, facilitation of work completion and persuasion.

3. Critical Thinking: Critically reviews and translates business requirements, data and information to specify solutions or alternative practice in support of business objectives and strategies. 

4. Problem-Solving & Agility: Analyzes situation or factor and collaboratively generate alternative or solution, readily adapts behavior or new work methods, evolving and unexpected situations.

5. Relationship: Builds and maintains relations with stakeholders, identifies and relates information, ideas and problems, champions initiatives and ideas based on mutually acceptable solutions.

6. Leveraging Technology: Effective use of information electronically and associated systems.

Education, Training, and Experience**:

· Graduation from a four-year college or university with a degree in Aviation Management, or a related field;

· Two years of large or medium airport operations experience;

· Equivalent combination of training and experience;

· Maintain a valid driver’s license and the ability to maintain insurability under the Authority’s vehicle insurance policy.

**American Association of Airport Executives (AAAE), AAE, ASC or ACE OPS/SMS certification may be substituted for the educational requirement.

*Responsibilities require flexibility to work rotating and shifts including weekends, holidays and night shifts.*

Preferred Education, Certification, and Licenses:

· American Association of Airport Executives (AAAE), AAE, ASC or ACE OPS/SMS Certification.

The hiring salary for the Airside Operations Duty Manager II is $95,235.

The pay Range for an Airside Operations Duty Manager II is $73,227 to $117,243.  

Applications will be accepted through August 23, 2024, applications will be reviewed after this date.

**Lacking some of the skills or experiences we've listed? No worries! Here at the San Diego International Airport, we're on a mission to cultivate a workforce as dynamic and diverse as the community we serve. While certain roles may require specific qualifications, we understand that talent comes in many forms. Some of our positions may not require specific degrees, and we're always open to individuals who bring a willingness to learn and a commitment to excellence. If you think this could be you, we encourage you to apply, and even if this position isn't the right role for you, we will add you to our database to consider for other opportunities in the future that align with your unique knowledge and skills. There's a chance we have the perfect spot for you to land!

EEO Statement

It is the policy of the San Diego County Regional Airport Authority to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, SDCRAA will provide reasonable accommodations for qualified individuals with disabilities.

Physical & Mental Demands

Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitation. If you need any form of accommodation during the recruitment process, please inform the Talent Acquisition Partner (Recruiter).

Under California Government Code Sections 3100 - 3109, public employees are designated disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as they may be assigned to them by their employer or law.