Territory Manager (Illinois: Chicago or Southern Wisconsin)

As a Territory Manager at SanMar, your responsibilities include strategizing business objectives, developing key accounts, conducting impactful presentations, and negotiating deals. You will manage customer relationships through effective planning and follow-up, ensuring their needs are met with tailored solutions. Additionally, you'll leverage reports and CRM tools to maintain organized documentation and stay on top of your scheduling.

To apply for the Territory Manager role at SanMar, a Bachelor's Degree or equivalent experience is preferred along with 4-6 years of related sales experience. Ideally, candidates should have 1-3 years in industry sales, strong communication skills, and the ability to analyze emerging business trends to identify opportunities.

Travel is an essential part of the Territory Manager role at SanMar. You will need to plan and conduct thorough customer interactions, which often requires travel to meet clients in person. Flexibility to travel and reside in the main metropolitan area of your territory is crucial for building and maintaining strong relationships.

At SanMar, Territory Managers thrive in a culture that values talent, dedication, and teamwork. The company focuses on personal growth and professional development, making it a welcoming environment that prioritizes employee well-being and work-life balance.

Key skills for a Territory Manager at SanMar include excellent communication and negotiation abilities, strong organizational skills, and the capacity to analyze and respond to customer needs effectively. Being detail-oriented and able to manage multiple tasks simultaneously is also essential for success in this role.

In approaching account management, I focus on building strong relationships by actively listening to clients' needs and providing customized solutions. Regular follow-ups and proactive communication help ensure satisfaction and foster long-term partnerships.

A successful sales strategy I implemented involved conducting thorough market research to identify emerging trends, aligning our service offerings with client needs, and creating targeted pitch presentations that highlighted our value. This resulted in a significant increase in account penetration.

I prioritize my tasks by evaluating importance and urgency. I use a combination of CRM tools for tracking customer interactions and scheduling, ensuring I allocate time effectively for high-impact activities while also addressing immediate customer needs.

Effective negotiation techniques I utilize include understanding the other party's perspective, finding common ground, and framing solutions that provide mutually beneficial outcomes. Being transparent and building rapport are crucial components in reaching agreements.

I manage customer feedback by actively soliciting input and concerns during interactions, which are then documented and analyzed. I use this information to adapt my sales strategies to align better with customer expectations, thus enhancing satisfaction and loyalty.

Teamwork is central to my philosophy as a Territory Manager. Collaborating with colleagues across departments fosters knowledge sharing, encourages innovative solutions, and ultimately leads to a more cohesive approach to meeting our customers' needs.

In a challenging sales situation where a client was unhappy with our service, I addressed the issue head-on by scheduling a meeting to understand their concerns. After assessing the situation, I worked with my team to quickly implement changes, which rebuilt trust and salvaged the relationship.

I ensure I stay current with industry trends by subscribing to relevant publications, attending webinars, and participating in networking events. This continuous learning approach helps me anticipate changes and adaptations in our sales strategies.

Successful Territory Managers possess strong communication skills, resilience, adaptability, and excellent problem-solving abilities. They can forge meaningful relationships, manage multiple tasks effectively, and remain focused on strategic goals.

I utilize CRM systems to track customer interactions, document calls and meetings, and analyze sales data. This system allows me to keep an organized view of my accounts, identify opportunities, and manage my time efficiently.