Senior Cloud Technical Lead- Systems Engineer - Remote

:Senior Cloud Technical Lead- Systems Engineer - Remote or Hybrid | Cary, NCNice to meet you!We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.About the jobAs a Senior Cloud Technical Lead-Systems Engineer you will:• Serve as the subject matter expert for VMWare and Linux platform compute technologies, providing guidance and oversite from contract signature through ongoing operations for assigned hosted and remotely managed customers and SAS team members.• Work directly with internal and external stakeholders, engaging and interfacing with key support teams, customers, and vendors to deliver excellent service using a customer first and continuous improvement mindset.• Follow SAS IT Service Management best practices for incident, problem and change management to facilitate workflow proficiency, cost awareness displaying a keen sense of urgency around SLA adherence for your customers.• Partner with technical team resources to implement / enhance operational requirements to improve system stability, monitoring awareness and decreases operational burden to promote a positive customer experience.• Drive a SAS Cloud innovative approach when partnering to understand our client’s business and desired technical outcomes, looking for ways to implement proactive monitoring and avoid customer impact.• Create and maintain service documentation, design documentation, proof of concept testing documents, runbooks, knowledge base articles, and wiki content.• Review and approve change requests and standards documentation as provided by customer or cross-functional teams.Required Qualifications• A minimum of 8+ years of experience in supporting compute solutions for VMWare and Linux Platforms.• Bachelor's degree in a quantitative field, such as Computer Science, Information Technology, or related field.• Equivalent combination of related education, training and experience may be considered in place of the above qualifications.• Technology/Vendor Experience:• VMWare• Red Hat Linux• Red Hat OpenShift• LDAP• Dell Server and Storage technologies• You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.Preferred Qualifications• Windows Server and Active Directory nice to have.World-Class BenefitsHighlights include...• Comprehensive medical, prescription, dental and vision plans.• Medical plan options include...• PPO with low annual deductible and copays.• HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).• Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!• An industry-leading 401k plan.• Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.• Volunteer Time Off, parental leave and unlimited paid sick days.• Generous childcare benefits for all full-time employees.#LI-RemoteDiverse and InclusiveAt SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.Additional Information:To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.SASCLOUD#SAS