Job details

Data Entry Specialist

About the Role

We are seeking a highly motivated and detail-oriented Data Entry Specialist to join our growing team. This role will play a crucial part in optimizing our sales processes and ensuring efficient lead management.

Key Responsibilities

Real-time Lead Tracking: Monitor and track incoming leads and customer interactions across various channels.
Data Entry: Accurately input lead and customer information into our CRM system.
Reporting: Generate regular reports on lead conversion rates, sales pipeline activity, and customer satisfaction metrics.
Communication: Coordinate with sales teams and contact centers to ensure timely follow-up and address customer inquiries.
Quality Assurance: Monitor and maintain quality standards for lead management processes.
Process Improvement: Identify opportunities to streamline and improve lead tracking and sales operations.

Qualifications

Bachelor's degree in Business, Commerce, Marketing, or a related field.
Strong organizational and time management skills.
Proficiency in using CRM systems (e.g., DealerSocket) and Microsoft Office 365.
Excellent communication and interpersonal skills.
Attention to detail and accuracy.
Ability to work independently and as part of a team.

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Average salary estimate

$47500 / YEARLY (est.)

min

max

$40000K

$55000K

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