Job details

Data Entry Specialist

About the Role

We are seeking a highly motivated and detail-oriented Data Entry Specialist to join our growing team. This role will play a crucial part in optimizing our sales processes and ensuring efficient lead management.

Key Responsibilities

Real-time Lead Tracking: Monitor and track incoming leads and customer interactions across various channels.
Data Entry: Accurately input lead and customer information into our CRM system.
Reporting: Generate regular reports on lead conversion rates, sales pipeline activity, and customer satisfaction metrics.
Communication: Coordinate with sales teams and contact centers to ensure timely follow-up and address customer inquiries.
Quality Assurance: Monitor and maintain quality standards for lead management processes.
Process Improvement: Identify opportunities to streamline and improve lead tracking and sales operations.

Qualifications