Inbound Billing and Settlement Sr. Staff

As an Inbound Billing and Settlement Sr. Staff, you'll be responsible for managing settlement processes associated with freight forwarding. Key tasks include preparing regular settlement reports, improving billing accuracy, reviewing freight documentation, and conducting audits on carrier freight bills. Your role promotes strong relationships with customers and carriers through effective communication.

To qualify for the Inbound Billing and Settlement Sr. Staff role, candidates should possess a Bachelor’s Degree alongside 4+ years of experience in accounts receivable and payable, invoicing, or relevant areas in transportation/logistics. An understanding of billing functions and excellent communication skills are also key to succeeding in this position.

The Inbound Billing and Settlement Sr. Staff position offers an impressive pay rate of $32 per hour, reflecting our commitment to attracting top talent in the industry. This compensation is designed to reward your skills and experience effectively.

In this role, you'll utilize various internal technologies crucial for daily operations. Proficiency in Microsoft Office applications, particularly Outlook and Excel, is essential. You'll engage with Excel's advanced features such as pivot tables and V-lookups to streamline billing processes and improve overall efficiency.

The Inbound Billing and Settlement Sr. Staff position is designed to strengthen relationships by facilitating continuous communication with our customers and carriers. You will share essential settlement reports and ensure concerns are addressed promptly, fostering trust and collaboration.

Apart from the required qualifications, skills such as critical thinking, problem-solving, and the ability to work overtime when necessary are highly beneficial for the Inbound Billing and Settlement Sr. Staff role. Effective written and verbal communication skills also play a crucial part in your success in this position.

Yes, there is significant potential for advancement from the Inbound Billing and Settlement Sr. Staff position. This role serves as an excellent foundation to elevate your career in finance and logistics, providing opportunities to take on leadership roles or specialized positions within the industry.

When addressing your experience with accounts receivable and payable, highlight specific tasks you've handled, the systems you've used, and how you've improved processes. Discuss any challenges you've faced and how you resolved them to demonstrate your problem-solving skills.

To ensure accuracy in the billing process, it's crucial to develop a checklist and follow systematic procedures. Discuss methods you've utilized in past roles for double-checking figures, maintaining organized records, and using technology to spot discrepancies.

Provide a specific example of a process you enhanced in your previous job, detailing the steps you took to identify the need for improvement, the solution you proposed, and the impact of your changes on efficiency and accuracy.

Discuss your approach to time management, including any tools you use for prioritization or scheduling. Mention the importance of setting clear goals and regularly communicating with team members to ensure everyone is on track.

When discussing conflict resolution, share an example where you successfully addressed customer complaints or misunderstandings. Emphasize the importance of active listening, empathy, and effective communication to resolve issues satisfactorily.

Detail any previous experience in financial reporting you've had, explaining the types of reports you've prepared and the software you’ve used. Highlight how your reporting skills can enhance transparency and accountability within the billing process.

Explain your auditing methods, focusing on attention to detail and familiarity with industry tariffs and contracts. Discuss how you verify charges and ensure compliance with company policies and standards while identifying any discrepancies.

Share your familiarity with specific data analysis tools, particularly Excel, and elaborate on how you use its features like V-lookups and pivot tables to streamline data processing. Discuss why you prioritize effective data analysis to support billing decisions.

Highlight a specific instance where teamwork played a crucial role in your success at work, detailing your contributions and how you supported your colleagues. Emphasize the value of collaboration in achieving shared goals.

Explain that billing functions directly influence financial health. Discuss how accurate billing enhances revenue, while errors can lead to losses. Mention your approach to billings, such as minimizing discrepancies ensures better cash flow and profitability.