IT Business Manager (F/H) - Montpellier (34)

As an IT Business Manager at SCALIAN, you will be responsible for acquiring and developing new clients, managing the core consulting team, and ensuring client satisfaction through effective service delivery. You will also oversee recruitment efforts, candidate selection, and onboarding while monitoring financial KPIs to enhance business performance.

To qualify for the IT Business Manager role at SCALIAN, candidates should have an engineering or business degree (Bac+4 to +5) and significant experience in an engineering services company, particularly in business development and talent acquisition within the IT sector.

Yes, SCALIAN offers a flexible work environment for the IT Business Manager position, allowing partial remote work. This approach helps in maintaining a great work-life balance while engaging with clients and managing projects effectively.

At SCALIAN, IT Business Managers benefit from personalized career development programs, mentorship, and various training opportunities. Given the company's rapid growth and commitment to employee advancement, there are ample opportunities for career progression in leadership roles across multiple domains.

SCALIAN is dedicated to promoting a quality work-life balance, as indicated by its Great Place to Work certifications. Employees, including IT Business Managers, receive perks such as flexible working hours, vacation bonuses, and telecommuting options to ensure a healthy equilibrium between personal and professional commitments.

To effectively approach client acquisition, I would start with thorough market research to identify potential clients and their specific needs. Leveraging my communication and negotiation skills, I would present tailored solutions that showcase SCALIAN’s offerings, ensuring that every engagement aligns with client objectives.

In my previous role, I managed multiple IT projects, overseeing timelines, budgets, and team performance. I utilized project management tools to track progress and adapt strategies as necessary, ensuring project delivery met client expectations and adhered to SCALIAN's standards.

To ensure client satisfaction, I focus on open communication, regularly soliciting feedback to gauge client needs. I also prioritize delivering on commitments and maintaining flexibility to adapt to changing client requirements to foster trust and long-term partnerships.

In handling team conflicts, I first aim to understand the root cause by listening to all perspectives. Then, I promote open discussions that encourage collaborative problem-solving while emphasizing our shared goals. This helps maintain a positive team dynamic and fosters effective resolution.

Essential metrics for tracking business performance include revenue growth, profit margins, client retention rates, and project delivery timelines. Additionally, monitoring employee engagement and satisfaction can offer insights into overall organizational health.

I believe in a comprehensive onboarding process that acclimates new hires to our culture and values. Ongoing training, mentorship programs, and regular performance check-ins are key strategies I use to develop team members’ skills and foster career growth.

My experience includes leading negotiations across various sectors, where I focused on clearly articulating value propositions that align with client needs. By building rapport and demonstrating flexibility, I have successfully closed numerous high-value contracts.

Understanding technology trends is crucial for an IT Business Manager. It enables us to advise clients on relevant solutions, maintain competitive advantage, and effectively align our services with market demands, ensuring we meet the evolving needs of our clients.

I prioritize tasks based on client needs, deadlines, and potential impact. By using project management tools and regularly reviewing priorities, I ensure that the most critical tasks are handled promptly, contributing to overall client satisfaction.

Essential qualities for an IT Business Manager include strong communication skills, client-oriented mindset, adaptability, and a solid understanding of the IT landscape. Additionally, being driven and results-oriented is crucial for achieving targets and fostering team success.