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Scheduler, Anesthesia - job 3 of 5

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.
Performs scheduling function in a high volume fully computerized environment. Acts as a professional liaison for staff, other hospital personnel, medical staff, and physicians’ offices. Requires general knowledge of anesthesia procedures and other related functions. Additional skills required include typing, strong customer service and problem solving.
PRIMARY DUTIES AND RESPONSIBILITIES
  • Works with Site Management based on assigned contracts and needs in a way that meets schedule requirement while minimizing excess compensation. Keeps Site Management apprised of schedule status on a regular basis, engaging their support as needed.
  • Educates clinicians on scheduling protocols and guidelines. Develops strong relationships with clinicians communicating via the phone, text and email to understand their needs and gain commitments to fill needed shifts. Leverages relationship to persuade and influence clinicians to take on additional shifts. Networks with clinicians to obtain clinician referrals to assist in filling shifts.
  • Within the scope of the Schedulers established authority limits, analyzes the situation and independently negotiates with clinicians to obtain commitments to fill shifts on an emergency basis while minimizing Increased Compensation. Escalates excess clinician compensation requests to appropriate management for approval.
  • Establish strong relationships with internal and external team-members. Work closely with credentialing, enrollment, recruiting, payroll, CSS and client administration to communicate schedules.
  • Following up on new providers to ensure completion of their required orientation before scheduling for their first shift or communicate schedule status or problems.
  • Problem solves with scheduling team members to brainstorm issues, establish best practices, new approaches and provides support in filling shifts.
  • Demonstrates sense of urgency, flexibility and a positive approach to problem solving within our fast-paced environment.
  • Enters schedules into company data base and distributes as necessary within established deadlines; reconciles and tracks work hours for all clinicians and submits information to payroll for processing; and provides various reports to management as requested on a timely basis.
  • Reviews timecards for errors and omissions prior to payroll processing.
  • Efficiently utilizes computerized scheduling system.
  • Participates in and often leads the annual vacation selection process for assigned provider groups.
  • Completes assigned schedule and assists in completion of other team schedules and tasks as needed.
  • Perform other duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED
  • Associate’s degree OR 2 years relevant administrative/customer service experience.
  • Demonstrated organizational and communication/customer service skills
  • Demonstrated knowledge and skill in utilization of computer application
  • Demonstrated problem-solving skills
KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION PREFERRED
  • Previous experience in hospital/medical office scheduling environment.
  • Demonstrated knowledge and skill in the use of a computerized scheduling system
  • Associate Degree
  • Prior experience in insurance precertification
  • Experience interfacing with physician offices, other organization departments, and third party payers.
  • Demonstrated ability to effectively communicate with individuals in all levels of responsibility.
  • Ability to work independently.
  • Ability to type 40 words per minute
  • Excellent organizational skills with the ability to prioritize and multi-task
  • Strong customer service experience working with patients and clinicians
Northside Hospital Glassdoor Company Review
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CEO of Northside Hospital
Northside Hospital CEO photo
Bob Quattrocchi
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Northside Hospital is committed to the health and wellness of our community. As such, we dedicate ourselves to being a center of excellence in providing high-quality health care. We pledge compassionate support, personal guidance and uncompromisin...

28 jobs
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DATE POSTED
June 10, 2023

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