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Scheduling Associate II, Centralized Staffing, Full Time, Day/Evenings

Scheduling Associate II, Centralized Staffing, Full Time, Day/Evenings

Greenbrae, CA

ABOUT MARIN HEALTH:

Come and be a part of our healing team at the award-winning Marin Health! Ranked in the top 3% of general hospitals in the country, we have made great strides since returning to our roots as an independent hospital. As Marin County’s only acute hospital and a vital resource for a wide range of essential health care services, it is our mission—and our passion—to excel in every medical specialty. We attract the finest physicians and employees who appreciate having the best of both worlds: the resources and medical sophistication of an academic medical center combined with the personalized, caring touch of an independent hospital. We have an exceptionally collaborative team that adheres to the highest service excellence standards to ensure that we deliver world-class, personalized care to patients. Our Joint-Commission accredited hospital has won numerous awards and certifications in delivering best-in-class health care in the San Francisco Bay Area.


WHAT WE OFFER

Marin Health offers a generous suite of employee benefits, which includes a comprehensive and rich health benefits program (medical, dental, vision and prescription plans). Our robust Wellness @ Work program (e.g. onsite health & fitness classes, discounts, etc) also promotes a healthier lifestyle for employees and to support you on your Healthy Healer journey. Other benefits include, but are not limited to, a 403(b) contribution plan and company-funded retirement plan, life insurance, vacation, holiday and sick leave, which you will start accruing immediately. Our benefits are highly competitive and considered to be one of the best in the Bay Area! Find your healing place at Marin Health.


External hires are subject to a background check and pre-employment medical screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with federal, state and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classifications protected by federal, state & local laws.


JOB SUMMARY:

The Scheduling Associate I is responsible for the daily coordination of the hospital’s staffing and may provide service to various Departments/Units on a shift-by-shift basis. Additionally, the Scheduling Associate I will be responsible for immediate delivery of services relative to urgent daily shift scheduling needs that may arise for all Departments/Units. Incumbents in this position are required to maintain daily review, updating and data entry of all Registry and Traveler personnel time cards through use of the WFX System to ensure up to date financial/payroll reporting of these replacement personnel only. Incumbents are expected to work closely with all Management Teams (Directors, Managers, Supervisors, and Administrative Nursing Supervisors) as well as the Scheduling Associate II, on all tasks and duties related to staffing/scheduling to ensure clinical and support personnel are available to provide adequate and safe patient care coverage at all times. The Scheduling Associate I is responsible for hospital staffing 24/7.


JOB SPECIFICATIONS:

EDUCATION

High School Diploma or equivalent required. AA/AS (2 year) degree preferred.

EXPERIENCE

One to two years recent scheduling, staffing, or general office experience is strongly desired, preferably in a Critical Access or Acute Care Hospital facility.

PREREQUISITE SKILLS

  • Demonstrated ability to communicate well (orally and in writing) and to follow English oral and/or written instructions.
  • Effective interpersonal communications skills (tactfully addresses all forms of communications and works well with a variety of levels of rank and file personnel as well as external organizations).
  • Demonstrated ability to organize and prioritize tasks/duties as assigned.
  • Must possess an ability to type at 35 words per minute (WPM).
  • Must be proficient or have an ability to effectively learn the skills necessary to use various computer programs (AWM, ANSOS and Daily Census Report Data Base, Work Force Exchange (WFX), ANSOS, Windows 7, Microsoft Office Suite (Excel; Word; and, Outlook).
  • Unit staff skill sets (chemo, charge nurse)
  • Demonstrated abilities to organize and prioritize daily work assignments.
  • Ability to work tactfully and effectively with all levels of hospital staff and outside organizations.
  • Ability to read, write and follow English verbal and written instructions.
  • Possess strong logical, analytical and critical thinking skills.
  • Ability to demonstrate good customer relations and interpersonal skills.
  • Ability to employ sound judgment in the handling, delivery and sharing of any and all confidential information (oral, written or electronic mode of receipt/delivery); and, comply with State, Federal and Hospital policies relative to HIPAA and PHI data.

LICENSE/REGISTRATION/CERTIFICATION:

Non Applicable

PRIMARY CUSTOMER SERVED (Age Specific Criteria):

This position is not a patient care position, and as such, this section does not apply

PATIENT PRIVACY (HIPAA Compliance):

Employees in this position do not have access to protected health information.


DUTIES AND RESPONSIBILITIES:

ESSENTIAL (not modifiable)


  • Perform all duties in Matrix Managed environment (Clinical Departments/Units Directors, Managers, Supervisors, Administrative Nurse Supervisors and, Scheduler II’s).
  • Adheres to directives of various Department/Unit Management Teams.
  • Manages Daily Department/Unit schedules; perform daily assessments of daily census patient acuities, and ensure scheduling needs are met.
  • Supports all Departments/Units in filling last minute vacant shift needs.
  • Inputs data into WFX System (Registry/Traveler Department/Unit assignments, hours of work), and ensure Management pre-approval of all personnel overtime hours.
  • Manipulates daily scheduling to balance personnel skill-sets with Department/Unit patient care demands.
  • Assists management with daily and urgent personnel re-scheduling changes (call-ins, call-offs, and filling of those vacancies where necessary).
  • Transfers and records all employee absence calls to Charge Nurse.
  • Assesses weekly staffing needs.
  • Performs data entry of daily staffing updates into ANSOS (real time); and, data entry of census, sitter and high acuity reasons into AWM, ANSOS and Daily Census Report.
  • Attends and take minutes at all shift huddles (4:30am, 8:30am, and 4:30pm).
  • Uses the Productivity Monitoring Tool to assess staffing every 4 hours.
  • Responsible for maintaining and managing Low Census tools (call-off requests, call off lists, and skills lists) for all units.
  • Makes necessary telephone calls to fill daily staffing vacancies, including procurement of agency personnel (use of WFX System).
  • Handouts and tracks orientation checklists daily for all units.
  • Monitors and reports license expirations for current schedule.
  • Consults with unit managers/directors for staffing shortages or overages, and authorization of daily shift overtime.
  • Completes or assists Assistant Nursing Supervisor with Census Report for 6am, 2pm and 10pm.
  • Responsible for proper execution of staffing within the constraints of union rules and hospital policy.
  • Notifies unit AA for potential staff licensure and certifications expirations.
  • Runs Daily Variance Reports to ascertain staffing vacancies.
  • Maintains Contact and Texting Lists to ensure information is up to date.

SECONDARY (modifiable)

  • Attends all regular staff meetings.
  • Cross trains for Scheduler II/Timekeeper position back-up.
  • All other duties as may be assigned.

MarinHealth remains committed to the health and safety of our employees, patients, and the entire community. As such, MarinHealth requires employees to receive all required immunizations, including, MMR, flu (seasonal availability), and COVID-19 vaccine + booster, as a condition of employment and annually thereafter, as required. Any exemptions from these requirements may be granted for limited and specific situations.

#LI-EB1

Additional Information

  • Department: 8725 - Centralized Staffing
  • Job Schedule: Full Time - 40 hours/week
  • Job Shift: Day/Evening
  • Hours per Two-Week Period: 80
  • Shift Hours: 10 Hour Shift
  • Job Number: 12407 - AY117

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CEO of MarinHealth Medical Center
MarinHealth Medical Center CEO photo
David Klein
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Our mission — and our pride — is to provide our community with the healing care they want and deserve in a compassionate and healing environment as well as to exceed each community member's highest expectations for quality health.

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DATE POSTED
August 6, 2023

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