Scheduling Coordinator

Department: 41005064 Courage Kenny Rehabilitation Institute Administration Cambridge Medical Center
Shift: Day/Evening (United States of America)
Hours: 0
Contract: L70-3-Cambridge Service and Maintenance
Weekend Rotation: None
Job Profile Summary: Provides accurate patient scheduling, registration and insurance processing. Maintains accurate patient records and department logs as required.
Job Description:

Principle Responsibilities

• Patient scheduling and registration
  • Answers phones promptly and schedules, verifies or re-schedules appointments.
  • Collects and enters all required patient scheduling information into system.
  • Verifies demographic and insurance information, updates as needed.
  • May collect copay and issue a receipt.
  • May conduct charge review, collection and entry.
  • Assures accurate patient orders are received.
  • Instructs patient and staff regarding special instructions and preparation.
  • Greets and checks in patients upon arrival.
• Maintain departmental records, reports and files
  • Maintain patient records and department logs as required.
  • Prints and distributes reports as required.
  • May update scheduling procedure manual.
  • May be accountable for office supply ordering and stocking.
  • Other duties as assigned.

Job Requirements

• High School or GED required and
• Vocational or Technical Training in medical field preferred
• 2 to 5 Years medical office experience, including scheduling and registering, within an automated environment preferred and
• Working knowledge of Windows, Word and Excel preferred

Leadership Capabilities

• See the Big Picture: Know where we are going as an organization. Use sound judgement and critical thinking to make good decisions that support our mission.
  • I know where Allina is going and how my role fits into this picture
  • I capture important lessons and share them to foster innovation
  • I am good at anticipating the implications of my decisions
  • I understand and apply the disciplines of continuous improvement
• Inspire Greatness: Inspire others by connecting their purpose to the broader mission. Lead others through change and celebrate success.
  • I help my team connect to the broader mission
  • I see and fulfill my role in motivating the team around me
  • I celebrate success and help my partners see what is possible with change
  • I call out and address unexpected roadblocks or problems
• Foster Learning and Growth: Role model growth, ongoing development and self-care. Empower, coach and encourage others to be at their best selves.
  • I role-model self-care and ongoing development
  • I share my knowledge and coach others to foster growth and success
  • I demonstrate enthusiasm for learning
  • I candidly advocate for the resources I need
  • I support my colleagues in their development and growth
• Deliver Excellence: Set and align clear goals, measure results, and continually improve safety, quality, experience, and innovation.
  • I take ownership of outcomes and fulfillment of goals
  • I facilitate adjustments to assure positive results
  • I work with a sense of urgency, concern and determination
  • I use well-grounded approaches to create sustainable solutions repeatedly
  • I engage and foster improvements to impact safety, quality, and efficiency
• Succeed Together:Connect with others authentically. Recognize the value of each individual and seek diverse points of view. Collaborate to succeed together.
  • I consider how decisions might impact my colleagues
  • I am generous in my commitment to supporting the needs of my partners
  • I respect others’ opinions, praise good work and encourage all team members to be involved
  • I seek common ground and work to create mutually beneficial outcomes

Functional Competencies

• Collaboration: Maintains mutually beneficial partnerships with other functions.
• Problem Solving: Arrives at a conclusion based on previous experiences and good judgment.
• Analytical Thinking: Diagnoses issues using a systematic and methodical approach.

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Additional Job Description:

This position will cover open shifts at Courage Kenny Rehabilitation Institute- Cambridge Medical Center (CMC) and Courage Kenny Sports & Physical Therapy - Isanti. Shifts will vary based on clinic need between the clinic operating hours of 630am-5:30pm.