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Senior Manager, Infrastructure Engineering (Developer Tooling)

At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our three products: Everand, Scribd, and Slideshare. 


We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.


Our flexible work benefit - Scribd Flex - enables employees, in partnership with their manager, to choose the daily work-style that best suits their individual needs. As an organization, we prioritize collaboration and intentional in-person moments to build culture and connection. For this reason, occasional in-person attendance is required for all Scribd employees, regardless of their location.


About The Team

The Developer Tooling team is oriented around empowering & supporting engineers throughout the software development lifecycle. From when a developer sits down to start on a problem, through development & iteration and through to release & production observability - the team looks for opportunities where we can drive improvements & impact. The team provides tools & processes that aim to achieve the best developer experience & productivity for developers at Scribd.


The Developer Tooling team builds & provides development foundations that teams can leverage to make building & owning their systems and distributed services a great experience. This includes:

Building and maintaining our innovative remote development environment

Providing service foundation frameworks that enable rapid service development & operations

Managing critical infrastructure for networking and service discovery

Improving the development foundations of our Monolith


The team is remote-first; spread across time zones in North America & western Europe. They work collaboratively with other teams to support and enhance the overall engineering experience at Scribd.


About The Role

The Senior Engineering Manager for Developer Tooling will lead a team of engineers focused on improving the development experience and productivity of engineering at Scribd. In this role, you will lead efforts supporting a broad set of engineers working across multiple platforms & technologies and all of our three product brands. In this role, you will have an opportunity to have a significant impact on all of Scribd Engineering (150+ developers).


You'll lead a team that shapes the future of development experience at Scribd by:

Driving technical strategy that balances immediate needs with long-term excellence- Identifying & addressing tooling gaps for development teams at Scribd

Leading innovation in developer tooling, including AI-powered advancements

Collaborating closely with engineering leaders across Scribd

Building and scaling development foundations that power our engineering organization


Key Attributes

• Ruby on Rails, Golang, JavaScript/TypeScript

• AWS Cloud Infrastructure (ECS, EKS)

• Infrastructure-as-Code (Terraform)

• Tooling (Datadog, Sentry, Github)

• Application Networking (CDNs, Fastly, App Mesh, etc.)

• Vendor relationship and budget management


Experience We Value

Ruby on Rails, Golang, JavaScript/TypeScript

AWS Cloud Infrastructure (ECS, EKS)

Infrastructure-as-Code (Terraform)Tooling (Datadog, Sentry, Github)

Application Networking (CDNs, Fastly, App Mesh, etc.)

Vendor relationship and budget management


What Sets You Apart

Vision & passion for modern developer experiences

Experience scaling developer productivity initiatives

Track record of successful cross-team collaboration

Comfort & ability to navigate and work with diverse technical ecosystems


At Scribd, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States. In the state of California, the reasonably expected salary range is between $175,500 [minimum salary in our lowest geographic market within California] to $273,500 [maximum salary in our highest geographic market within California]. 


In the United States, outside of California, the reasonably expected salary range is between $144,500 [minimum salary in our lowest US geographic market outside of California] to $245,000 [maximum salary in our highest US geographic market outside of California]. 


In Canada, the reasonably expected salary range is between $181,500 CAD[minimum salary in our lowest geographic market] to $269,000 CAD[maximum salary in our highest geographic market]. 


We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package.


Benefits, Perks, and Wellbeing at Scribd

*Benefits/perks listed may vary depending on the nature of your employment with Scribd and the geographical location where you work.

• Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees

• 12 weeks paid parental leave

• Short-term/long-term disability plans

• 401k/RSP matching

• Tuition Reimbursement

• Learning & Development programs

• Quarterly stipend for Wellness, Connectivity & Comfort

• Mental Health support & resources

• Free subscription to Scribd + gift memberships for friends & family

• Referral Bonuses

• Book Benefit

• Sabbaticals

• Company wide events

• Team engagement budgets

• Vacation & Personal Days

• Paid Holidays (+ winter break)

• Flexible Sick Time

• Volunteer Day

• Company-wide Diversity, Equity, & Inclusion programs


Want to learn more about life at Scribd? www.linkedin.com/company/scribd/life


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We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing accommodations [@] scribd.com about the need for adjustments at any point in the interview process.


Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.

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Remote employees must have their primary residence in: Arizona, California, Colorado, Connecticut, Delaware, DC, Florida, Georgia, Hawaii, Iowa, Massachusetts, Maryland, Michigan, Minnesota, Missouri, Nevada, New Jersey, New York, Ohio, Oregon, Tennessee, Texas, Utah, Vermont, Washington, Ontario (Canada), British Columbia (Canada), or Mexico.


 #LI-Remote

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What You Should Know About Senior Manager, Infrastructure Engineering (Developer Tooling), Scribd

Join Scribd as a Senior Manager, Infrastructure Engineering (Developer Tooling) and help us spark human curiosity through innovative technology solutions! At Scribd, we're all about empowering collective expertise and democratizing the exchange of ideas. You'll lead a talented team that focuses on improving the developer experience across our three product brands: Everand, Scribd, and Slideshare. This remote role is perfect for someone who is passionate about developer tooling and understands the intricacies of the software development lifecycle. You'll be responsible for driving technical strategy, identifying tooling gaps, and driving innovation in our infrastructure. Your leadership will help build and scale robust foundations that boost productivity for over 150 developers. If you have experience with Ruby on Rails, AWS Cloud Infrastructure, or even AI-powered tooling advancements, we want to hear from you! Being remote-first, you'll collaborate with diverse team members across North America and Europe, foster a culture of creativity, and encourage everyone to take bold actions. This is a unique opportunity for someone who thrives on collaboration and has a vision for modern developer experiences. At Scribd, we support our employees with generous benefits, including healthcare, parental leave, and even a free subscription to our services. Join us in building something meaningful and making a real impact in the world of technology!

Frequently Asked Questions (FAQs) for Senior Manager, Infrastructure Engineering (Developer Tooling) Role at Scribd
What are the main responsibilities of a Senior Manager, Infrastructure Engineering at Scribd?

The Senior Manager, Infrastructure Engineering (Developer Tooling) at Scribd is responsible for leading a team focused on enhancing the software development experience. This role involves driving technical strategies, bridging tooling gaps, and innovating in developer technologies. You will also collaborate closely with engineering leaders and foster a productive environment for over 150 developers.

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What qualifications are needed for the Senior Manager, Infrastructure Engineering role at Scribd?

Candidates for the Senior Manager, Infrastructure Engineering (Developer Tooling) position at Scribd should have experience with Ruby on Rails, Golang, JavaScript/TypeScript, and AWS Cloud Infrastructure. Familiarity with Infrastructure-as-Code tools like Terraform, and experience with performance monitoring tools such as Datadog and Sentry, are also valuable. Moreover, strong leadership and collaboration skills are essential.

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How does Scribd support the professional growth of its Senior Manager, Infrastructure Engineering?

Scribd values professional development and offers opportunities for growth through learning & development programs. As a Senior Manager, Infrastructure Engineering (Developer Tooling), you'll lead initiatives that not only enhance your skills but also support your team’s development. Additionally, benefits like tuition reimbursement and wellness stipends further underline our commitment to your growth.

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Is the Senior Manager, Infrastructure Engineering position at Scribd remote?

Yes, the Senior Manager, Infrastructure Engineering (Developer Tooling) position at Scribd is remote-first, allowing flexibility in work style. However, occasional in-person attendance is required to strengthen team culture and collaboration, ensuring that we maintain a connected work environment despite geographical distances.

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What makes the Developer Tooling team at Scribd unique?

The Developer Tooling team at Scribd stands out due to its strong focus on empowering engineers throughout the software development lifecycle. The team is dedicated to building innovative development environments and frameworks that enhance productivity and support collaborative efforts across the entire engineering organization, making a substantial impact on the developer experience.

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Common Interview Questions for Senior Manager, Infrastructure Engineering (Developer Tooling)
Can you explain your experience with AWS Cloud Infrastructure for the Senior Manager, Infrastructure Engineering role?

When discussing AWS Cloud Infrastructure experience, share specific projects where you've implemented services like ECS or EKS. Talk about challenges faced and how you optimized performance or reduced costs. Highlight your ability to build scalable, cloud-native applications and your familiarity with Infrastructure-as-Code methodologies.

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What strategies do you employ to improve developer productivity?

Discuss your approach to identifying tooling gaps and implementing solutions that directly enhance developer workflows. Emphasize cross-team collaboration and the importance of soliciting feedback from developers. Sharing success stories of past initiatives and the measurable impact they had will strengthen your answer.

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How do you ensure that your team stays innovative in developer tooling?

Explain your commitment to fostering a culture of innovation, where experimentation is encouraged. Highlight how you allocate time for exploring new technologies, involve team members in brainstorming sessions, and stay updated with industry trends to inspire creative solutions in developer tooling.

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Describe your leadership style when managing engineering teams.

Discuss how you prioritize open communication and collaboration. Share examples of how you promote autonomy while providing support and guidance. Illustrate your leadership style by mentioning how you adapt your approach depending on team dynamics and project needs.

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What experience do you have with vendor relationship management?

Talk about specific instances where you managed vendor relationships, including negotiation strategies and budget management. Outline how you ensure that the services or products align with the team's needs. Mention successful outcomes from these partnerships.

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Give an example of a time you successfully drove technical strategy.

Detail a project where you led a technical strategy initiative. Describe your role, how you identified objectives, and the steps taken to execute the strategy. Highlight any metrics or feedback that demonstrate the success of the initiative.

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How do you handle challenges in a remote-first team environment?

Demonstrate your experience with remote team dynamics. Discuss tools you use for effective communication, ways you encourage collaboration, and how you maintain team culture. Provide examples of how you resolved conflicts or enhanced team cohesion despite physical distance.

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What steps do you take to assess and improve the developer experience at your organization?

Outline your approach to gathering feedback from developers, analyzing pain points, and implementing actionable improvements. Discuss how data-driven decisions are made and emphasize the importance of continuous improvement in the developer experience.

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Can you discuss a recent technology trend that you believe could impact developer tooling?

Illustrate your awareness of current technology trends, such as AI integration in development tools or the shift towards microservices. Share your insights on how these trends could enhance productivity and how you might implement them within your team.

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How do you measure the success of a developer tooling initiative?

Explain the key performance indicators (KPIs) you track to measure success, such as developer satisfaction, time saved in development processes, or reduction in errors. Demonstrate how you gather and analyze data to report on the success of initiatives and iterate on them.

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Full-time, remote
DATE POSTED
December 11, 2024

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