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Convenience Store Manager

Company Overview

Seasons Supermarkets is one of the largest kosher supermarket chains in the nation. At present, there are 4 Seasons Supermarket locations & 4 Convenience store models across the Tri-State area with plans to expand. Seasons offers its customers a full-service kosher shopping experience where everyone, including its highly dedicated associates, is treated like family.

Convenience Store Manager Role & Responsibilities

The Convenience Store Manager is responsible for all aspects of store operations, workforce management, and planning, including events, effective store implementation of weekly sales flyers, execution and evaluation to ensure maximum sales, effective cost control, and efficient utilization of labor. Accountable for ensuring a positive shopping experience for customers and a positive working environment for employees. This position requires adhering to all procedural guidelines. Acts as a role model and exemplifies Seasons' mission to be “A margin-driven boutique store that consistently delivers high-quality products and outstanding customer service at a fair price”. Ultimately, they’re responsible for ensuring individual departments, segments, or stores are effective in achieving their goals.

Objectives of this Role

  • Ability to lead with professionalism, authority, expertise, and creativity in managing the business.
  • Driving business sales of 50k-60k a week, standards, and growth within the store.
  • Achieving all KPI’s and targets as directed by head office.
  • Manages store financials and demonstrates full comprehension of the Profit & Loss (P&L) Statement.
  • Analyzes company financial statements and uses them in the daily operation of the business.
  • Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivated work environment, and creating innovative approaches for improvement.
  • Works with Corporate Audit Leads on the merchandising of all products.
  • Communicates and coordinates with Corporate Liaison with regards to employee relations, reviews, corrective actions, engagement, training, and overall success of the employee life cycle.
  • Sustains a high level of product knowledge and product preparation.
  • Maintains store sanitation and cleanliness per local laws and best practices and delegates responsibilities to department Managers & Supervisors.
  • Uphold standards of excellence and soaring quality.
  • Seek out opportunities for expansion and growth by developing new business relationships.

Daily and Monthly Responsibilities

  • Oversee day-to-day operations, assigning weekly performance goals and assuring their completion, while accomplishing your own goals
  • Develop strategic plans for optimized productivity
  • Recruit, onboard, and train high-performing employees to achieve sales, profitability, market share, and business plan objectives
  • Works with department managers to ensure they are held accountable for the conditions of their department; includes monitoring their staff management ability, scheduling techniques, and their ability to keep labor costs at or below budgeted payroll; ensures staff is trained on all policies, procedures, sales, and customer service.
  • Prepares weekly sales/labor projections, executes to plan, and consistently achieves budgeted payroll percentage.
  • Initiates weekly communications with the corporate support team (Buyers, Pricing, AP, HR, and Leadership) to ensure exchange of business information such as vendor, product issues, operational or process concerns.
  • Monitors cash management for the store including approving all store expenses before they occur.
  • Ensures monthly inventory counts, all deadlines are achieved, and the store is inventory ready.
  • Monitors and addresses; customer issues, personnel situations, rewards, recognition, and policy violations.
  • Maintain project timelines to ensure tasks are accomplished on time
  • Oversees loss prevention and stores appearance/conditions.
  • Develop, implement, and maintain budgetary and resource allocation plans
  • Delegate responsibilities to the best employees to perform them while enforcing all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
  • Resolve internal staff conflicts efficiently and to the mutual benefit of those involved
  • Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
  • Must have Kosher Experience
  • Proven experience in a managerial role
  • Strong decision-making capabilities
  • Above-average communication, collaboration, and delegation skills
  • Proven ability to develop and maintain financial plans
  • Ability to motivate and lead people, and hold employees accountable
  • Strong working knowledge of operational procedures
  • Previous management experience in a large retail or wholesale business
  • A customer orientated individual with a genuine passion for driving sales and standards
  • Excellent communication and leadership skills
  • Strong problem-solving abilities
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Average salary estimate

$66000 / YEARLY (est.)
min
max
$60000K
$72000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Convenience Store Manager, Seasons Kosher Supermarket

Are you ready to step into an exciting leadership role? Seasons Supermarkets, one of the largest kosher supermarket chains in the nation, is seeking a dynamic Convenience Store Manager who can lead our convenience store locations and make a real impact. In this position, you’ll be at the heart of our operations, overseeing everything from workforce management to ensuring a positive shopping experience for our customers. You will drive sales ranging from 50k-60k weekly while meeting the company’s KPIs. This role not only involves financial management, including a deep understanding of Profit & Loss statements, but also requires you to inspire your team to excel in service and operational efficiency. You’ll work closely with department managers, strategizing and implementing sales initiatives, as well as ensuring that we maintain a inviting store environment that reflects the Seasons’ commitment to quality. If you thrive on communication, innovation, and leadership, this is your chance to become part of a family-like team where your expertise is valued. At Seasons, we are focused on delivering outstanding customer service and creating an unparalleled shopping experience. Ready to elevate your career with us? Let's achieve something great together!

Frequently Asked Questions (FAQs) for Convenience Store Manager Role at Seasons Kosher Supermarket
What responsibilities does a Convenience Store Manager at Seasons Supermarkets have?

The Convenience Store Manager at Seasons Supermarkets oversees all store operations, manages the workforce, and is responsible for achieving weekly sales goals ranging from 50k to 60k. This role includes developing and implementing strategic plans, monitoring financial performance through Profit & Loss statements, and ensuring the store meets its KPIs.

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What qualifications are needed for the Convenience Store Manager position at Seasons Supermarkets?

To be considered for the Convenience Store Manager role at Seasons Supermarkets, candidates should possess proven managerial experience, particularly in large retail settings, along with strong communication and leadership skills. Additionally, having Kosher experience and a solid understanding of operational procedures are crucial.

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How does the Convenience Store Manager ensure a positive work environment at Seasons Supermarkets?

The Convenience Store Manager is dedicated to creating a positive work environment by motivating employees, maintaining open lines of communication, and providing effective training. They implement innovative approaches for improvement and manage personnel situations to foster teamwork and accountability.

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How is sales performance evaluated for the Convenience Store Manager at Seasons Supermarkets?

At Seasons Supermarkets, the Convenience Store Manager's performance is evaluated based on their ability to drive weekly sales within the target range of 50k to 60k, while also achieving all set KPIs. They must regularly analyze financial statements and operational effectiveness to adapt strategies accordingly.

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What growth opportunities are available for a Convenience Store Manager at Seasons Supermarkets?

As a Convenience Store Manager at Seasons Supermarkets, there are numerous growth opportunities available, including career advancement within the company, developing new business relationships, and seeking out expansion projects to further enhance store performance and profitability.

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Common Interview Questions for Convenience Store Manager
Can you describe your experience with managing store operations?

When answering this question, focus on specific examples of how you managed day-to-day operations in your previous roles, including workforce management, sales targets, and financial reporting. Highlight your leadership style and how you motivated your team to achieve their best.

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How do you handle budgeting and financial management in a grocery retail environment?

Discuss your familiarity with Profit & Loss statements and how you've successfully maintained or improved budget plans in past managerial roles. Share examples of techniques you employed to reduce costs while maintaining high-quality service.

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What strategies have you used to enhance customer experience?

Provide specific examples of initiatives you implemented in previous jobs that successfully improved customer satisfaction. This could include staff training programs, layout changes, or promotions that were especially effective.

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How do you ensure your team meets training and compliance standards?

Talk about your approach to training and development, especially how you ensure that all employees are well-versed in policies, customer service standards, and product knowledge. Emphasize your role in creating a visual and promotional policy.

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What do you consider when setting weekly performance goals for your store?

Explain the metrics you use to set realistic yet challenging goals. Include factors like previous sales data, seasonal trends, and how you take employee input into account to ensure engagement and commitment.

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How do you resolve employee conflicts within your team?

Discuss your conflict resolution strategies, emphasizing understanding and communication. Offer examples of how you've successfully handled disputes while preserving team harmony.

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What is your experience with inventory management?

Focus on your process for conducting inventory counts, managing stock levels, and dealing with discrepancies. Provide an example of a time you successfully streamlined inventory management practices.

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How do you ensure compliance with health and safety regulations?

Detail your knowledge of local health laws and how you implement them in-store. Discuss how you train your team to uphold hygiene standards and monitor compliance regularly.

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Describe a time you successfully drove sales growth.

Share a specific example where you implemented a successful sales strategy that resulted in measurable growth. Discuss the tactics you used and how you inspired your team to exceed sales targets.

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What is your approach to employee recognition and motivation?

Talk about the importance of recognizing hard work in motivating teams. Share examples of methods you've used, like formal recognition programs, bonuses, or simply celebrating team successes.

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Four Seasons offers the type of personal attention and close relationships that are often lacking at large de-personalized firms. Our years of experience, our knowledge of the New York real estate market, and our genuine interest in our client's i...

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Full-time, on-site
DATE POSTED
November 30, 2024

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