Security Strategist, Office of the CISO

Gong unlocks reality to help people and companies reach their full potential. The patented Gong Reality Platform™ empowers companies to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, empowering revenue and go-to-market teams to determine the best actions for winning outcomes. Thousands of innovative companies like Morningstar Inc., Paychex, LinkedIn, Shopify, Slack, Sprout Social, Twilio, and Zillow trust Gong to power their customer reality. Gong is an award winning company and was recognized on the Deloitte Technology Fast 500, Forbes Cloud 100, LinkedIn Top Startups, and Great Places to Work lists in 2022.

The Security Strategist, is a highly visible customer-facing role responsible for assisting the sales, marketing, engineering, and customer success teams to accelerate opportunity closure by establishing Gong as a leader in protection, trust, and assurance through customer advising & development of internal product security strategy.
You have a strong background in cyber security, privacy, compliance and experience working directly with customers in navigating the security landscape across their complex organizations.
Reporting to the Senior Director of the Office of the CISO, our global team's mission is to promote Gong's security and drive customer success, under the direction of Gong's Chief Information Security Officer.

RESPONSIBILITIES

• Serve as a security expert that will ensure the Gong Sales Team is supported in Pre-sales efforts.
  
• Serve as a security expert that will ensure the Gong Customer Service Team is supported in post-sales and implementations efforts.
  
• Complete customer questionnaires while adapting their process to Gong security collateral.
  
• Able to handle moderate to deep technical security questions (CRM, Email, Cloud, Collaboration tools).
  
• Maintain an active pulse on Gong's customers' problems and needs to inform our product & security strategy.
  
• Drive cross-functional efforts & though leadership across marketing, sales, and strategy to address customer security needs & security-centric content development related to the Gong platform.
  
• Develop and advise on the creation and upkeep of customer-facing, security-centric collateral for use throughout all phases of the selling cycle.
  
• Advise marketing on security resonant media and liaison with product management and information security as the voice-of-the-customer for security product enhancements and requests.

QUALIFICATIONS

• 5+ Years of cloud technology experience
  
• 5+ years in Security or GRC with a focus on customer facing and revenue impacting roles (ie, sales, customer success)
  
• Exposure to integrations with Salesforce, Zoom, G-suite, and Microsoft Azure
  
• Strong knowledge of cloud & product security, compliance, & security operations
  
• Implementation experience with broader ecosystem of multiple tools - defining technical integrations, APIs and other connection methods.
  
• Hands-on experience with 3 to 5 technical security tools (ie. data loss prevention, logging, SIEM, CASB, Application security, vulnerability scanning, EDR)
  
• Bonus: AWS Certified Security specialization & relevant Security or Privacy Certifications (ie. CISSP, CISM and CIPT Certified Information Privacy Technologist / Privacy in Tech, etc.)

PERKS & BENEFITS

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit www.gong.io/privacy-policy/ for more details.

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