Account Manager (Telemarketing, Hybrid Working)

About Jobsdb by SEEK​

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

Reporting to the Sales Manager, this exciting role sits within the Sales Team at SEEK Asia (JobsDB).  The primary focus of the role is to be responsible for manage assigned clients and cultivate strong working relationships with the assigned customers to drive customer satisfaction and profit growth. This position plays an integral part in the success of our team’s long-term vision, and represents a brand-new opportunity. We are looking for someone with a proven ability to adapt to a changing environment, and be a change champion, with the role evolving over time, as we progress through our technological & operational transformation.

Key Objectives of the Role

• You are responsible for managing clients to build expertise and be trusted advisors.
• You are able to sell and promote our services and solutions to the corporate clients.
• You will daily contact to customers through outbound / inbound calls activities.
• You are responsible for achieving monthly sales target by formulating sales planning and strategies.
• You are able to manage annual contract negotiations and resolving challenges in a skilful way.
• You will keep trustful relationship with clients through proactive follow-up actions and supports.

Skills, Experience and Competencies

The successful candidate will have:

• Minimum 2 years sales experience in account management.
• Experience in selling technology solutions would be highly preferred.
• Customer-oriented with proactive and good serving attitude.
• Presentable and strong in communication and negotiation skills.
• Proficient in both spoken and written English, Cantonese and Mandarin.
• You are an extraordinary team player. You are responsible and supportive. You say “we” more than “I”. While engaging in discussions, you actively listen and bring valuable thoughts or opinions to the table when the “Eureka” moment strikes!
• To you, the thought of bringing productivity to the next level sparks joy. You are someone who constantly puts on different thinking hats to find ways in improving existing processes, automating mundane tasks and shaping practices for the better.
• You are a true believer of quality and always looking for opportunities to sharpen your financial planning and analysis skills.  With your high commercial acumen, you hope to deliver great value of business partnering support to both internal and external stakeholders.
• More experienced candidates will be considered as Senior Account Manager.

Perks and Benefits

• Attractive numeration package
• No Shifting, Working from Monday to Friday office hour
• Flexibility with hybrid work arrangement

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.