Senior Deal Desk Manager (Sales Operations Department)

Hi there!We are Semrush, a global IT company developing our own product – a platform for digital marketers. New stars are born here, so don’t miss your chance.This is our Senior Deal Desk Manager role for those who strive to implement functional processes and drive them to full completion.Tasks in the role• Be the trusted adviser to the sales team, collaborating on pricing, product, and commercial terms for non-standard and/or complex Enterprise-scale transactions• Continuously build, assess, and improve deal desk processes to enhance efficiency and effectiveness, adapting to the evolving needs of the business• Build and lead a team of deal desk professionals chartered to help support a growing global SaaS organization deliver on their sales goals in a hybrid PLG and SLG environment• Partner with key functions to deliver outcomes aligned with client expectations and internal requirements (i.e., revenue, legal, etc…)• Increase the competency of the sales teams by enabling them to deal with structuring and negotiation skills• Ensure sales and negotiation strategies adhere to established discounting, legal & revenue guidelines, policies, and standards• Ensure transactions comply with revenue recognition and business operational policies that meet Semrush’s margins and revenue growth goals• Liaise between Sales and Revenue Accounting on accounting close questions and cross-functional teams in multiple time zones• Provide deal contract guidance to Sales and Sales Management, leveraging your knowledge and experience from multiple products and packaging• Train, mentor, and enable global Sales teams, Sales Operations teams, and internal stakeholders on deal structure principles, pricing, and packaging• Partner with sales, finance, legal, and other stakeholders to streamline processes, resolve issues, and drive consistency in deal execution—including the purchase and implementation of modern third-party SW tools• Analyze historical deal performance, providing insights to optimize future deals and contribute to data-driven decision-making processesWho we are looking for• Experience in an internal sales organization supporting a Sales team for a US/EMEA HQ company• 5-7 years of experience in a finance, deal desk, contracts, sales operations, or revenue role; Software/SaaS experience required• Ability to collaborate with internal teams to identify mutually acceptable commercial operations to facilitate deal closure• Execution-oriented with the ability to thrive in a fast-paced, dynamic environment, and comfortable with building scalable processes• Demonstrated success with large, complex commercial and legal negotiations working with finance, legal, IT, and business teams• Strong business/commercial acumen with excellent communication skills—verbal and written—coupled with the ability to develop and maintain trusted relationships with Sales teams• Self-motivated and able to work under pressure; dependable with deliverables and deadlines; able to multitask• Bachelor’s degree in Business, Finance, or related field; MBA is a plus• A thorough understanding of the sales process and the ability to navigate and progress through long, complex sales cycles• Flexible to work extended hours during peak periods• Familiarity with CRM and CLM systemsNot required, but a plus• Experience with Salesforce CPQ is a plus• You share our common values: Trust, as we prefer to speak up and be our true selves; Sense of Ownership, as it’s not worth wasting time on something you don’t believe in; and enthusiasm for Constant Change, as we are always looking to make things betterA bit about the teamYou can get to know the team better at one of the interviews, but some brief information about future colleagues will be useful now.We will try to create all the right conditions for you to work and rest comfortably• This offer stands for the “hybrid” work format: some days, you work from the office, and some #wfh. Trust us, it’s an efficient way of work. Proven!• Low cost medical, dental, and vision plans• Dependent Care Savings Accounts and Flexible Spending Accounts• Employee Assistance Program• 401(k) plan with flexible ways to save and fully vested employer match up to 4%• Unlimited PTO• Paid parental leave• Short-term and Long-term Disability• Accidental death and dismemberment (AD&D) insurance, Life Insurance• Travel Insurance• Corporate Events• Snacks, coffee, teaFinally, a little more about our companySemrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing.We’ve been developing our product for 16 years and have been awarded G2s Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500 and many more. In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker.10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,000 people around the world are working on its development. The Semrush team is constantly growing.Our new colleague, we are waiting for you!Semrush is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. All employment decisions are based on business needs, job requirements, merit, and individual qualifications.