Senior Analyst, Program Design
Overview:
SageSure, the insurance first, tech-forward, capital-lite managing general underwriter that focuses on the underserved, preferred homeowners middle-market, is seeking a talented Senior Analyst, Program Design to support the growth of our service and retention functions. SageSure is growing rapidly, and this role will play a critical role in outlining our sales, service, and retention processes. You will be primarily responsible for building and maintaining current state process documentation as well as supporting the design and implementation of changes to those processes. If you're an analytically thinking, self-starter who enjoys a challenge and has a positive can-do attitude, we'd love to hear from you.
What you'll be doing:
- Documenting and maintaining our current state processes and supporting materials.
- Assisting with ensuring changes are properly installed in the organization through change management and helping to establish proper controls.
- Independently collaborating with other departments to understand and document business requirements.
- Supporting the organization by acting as a subject matter expert for various aspects of our sales, service, and retention processes.
- Supporting issue identification and remediation for our processes.
- Supporting ad-hoc projects related to program design.
We're looking for someone who has:
- Excellent communication skills with the ability to learn and effectively convey medium complexity topics to leaders, business partners or clients.
- Demonstrated experience establishing management and control reporting.
- Critical thinking skills specifically the ability to define problems, analyze data, establish facts, and draw valid conclusions.
- The ability to identify potential process improvements & support continuous improvement efforts.
- Solid planning, leadership, and administration skills.
- Experience with P&C insurance especially in a customer facing role.
- Has previous experience collaborating with and providing direction to technical functions in an organization.
Highly preferred candidates also have:
- Independent agency experience
About SageSure:
If shaping the future of an industry sounds exciting, you'll love working at SageSure! A Best Places to Work in Insurance Recipient for three years in a row (2020-2022), SageSure is a managing general underwriter leader and insurance technology innovator serving disaster-prone areas. That means we sell insurance through our proprietary technology platform in places other insurance companies won't do business. Our success in delivering coverage in America's most challenging markets is the result of our strategic focus to understand and adequately price risk. We offer 50+ products in 14 states, serving over 400,000 policyholders while managing more than $800 million in written premium. We have eight office locations—Jersey City, NJ; Mountain View, CA; Chicago, IL; Tallahassee, FL; Cincinnati, OH; Houston, TX; Mt. Laurel, NJ; and Cheshire, CT—as well as numerous remote employees across the country.
We provide generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan and more. SageSure fosters inclusion, creating an environment where everyone can bring their whole self to work. We're energetic, forward-thinking problem solvers; come join our team! For more information on SageSure opportunities, visit www.sagesure.com/careers/.
SageSure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability, veteran status, gender identity, national origin or any other factor protected by applicable federal, state or local laws.
SageSure is only open to hiring remote candidates who are residents in the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, and Wyoming.
With more than $1 billion in premium, SageSure, the largest residential property insurance managing general underwriter (MGU) in the United States, is pioneering the ways people protect their American Dream.
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