Senior Business Consultant

TELUS Agriculture & Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.

Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.

Here's the impact you will make and what we will accomplish together

TELUS Agriculture & Consumer Goods is leveraging our world-leading technology and innovation to tackle one of the most pressing social challenges of our time – achieving more efficient production while lowering the impact on the environment. We believe that by delivering data insights and digital solutions that empower and connect producers to consumers we can improve the quality, safety and sustainability of our food and consumer goods.

We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses with more accuracy, efficiency and profit and create unified, trusted and sustainable food and consumer goods value chains.

As part of our Food, Beverage and Consumer Goods team, you'll help our customers connect business processes and leverage data-driven technology for better visibility, agility and responsiveness.

Here's how

• Utilizes extended Exceedra team to achieve success.
• Communicates and facilitates conversations with senior customer managers and executives.
• Work with Support to close all open Change Request opportunities.
• Utilize expertise within the team to identify areas of system improvements or enhancements for success.
• Develop strong working relationships with client leads instilling confidence in the solution, the company, and the project team.
• Work with the Project Manager and the Leadership team to identify opportunities for Strategic Value Assessments with clients, help clients optimize their use of the system.
• Lead business requirements/capture workshops to verify business requirements, document requirements, provide input for solution design.
• Lead project team training sessions.
• Manage and project conflict and ambiguity.

What you bring to this role

• More than 3 years of experience in delivering multiple software and services solutions.
• Understands how ERP and Trade Promotion Management system work.
• Understands the value proposition of software and service solutions.
• Understand the role of professional services in the implementation of software and services solutions.
• Working knowledge of the Fast-Moving Consumer Goods (FMCG) industry.
• Working knowledge of software and services industry
• Knowledge of techniques for requirements elicitation and capture.
• Knowledge of production software implementations.
• Knowledge of project delivery methodologies.
• Enjoys working with people and project teams.
• Organized, manages multiple priorities/projects.
• Pro-active, must be responsive to customer needs.
• Completer-finisher, takes ownership for their tasks.
• Strong written and verbal communication skills.

Great-to-Haves

• BA/BS in MIS, Computer Science or equivalent.
• PMP, Scrum Certification desirable but not required.
• Relevant Business Analysis certification.
• Participated in a leadership and contributor role on software and services project implementations.
• Understands how to operate a successful user acceptance testing phase.
• Knowledge of working in client-facing environments.
• Business analysis experience in the FMCG sector.
• 4-5 years' experience working within the FMCG industry, in either a sales operation, demand planning or revenue management role.
• Experience with business analytics and data is a plus.
• Experience with ERP is a plus.