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Senior Compliance Manager – Deposit Fraud and Disputes

Location:
For Those Who Work At Home - Various, Ohio 44145
JOB BRIEF
The Senior Compliance Manager will be a member of the Consumer Deposit Compliance team within Compliance Risk Management and will have significant responsibility to ensure that compliance risks are appropriately mitigated to remain within KeyCorp’s desired risk appetite. The Senior Compliance Manager will have responsibility for oversight of compliance-related activities including, but not limited to, providing highly specialized guidance on current and emerging regulatory risks, reviewing and challenging strategy (initiatives, products, third parties, clients), control design, execution of business processes, control testing, and any findings or corrective action plans. This position is responsible for ensuring compliance risk, controls, processes and all related activities within designated lines of business comply with regulatory requirements and Key’s Risk Management policies and program requirements. The position reports to the Director of Deposit Compliance and has at least one direct report.
ESSENTIAL JOB FUNCTIONS
  • For assigned lines of business and/or regulations, serve as the corporate compliance subject matter expert or oversee the team member serving as the subject matter expert.
  • Partner with other members of the second line of defense and designated lines of business to identify risks, develop and execute assessments, provide guidance on control and testing design and execution, and advise on and monitor findings and associated remediation activities.
  • Actively participate in assigned business initiatives (i.e., new product development, revised processes or systems, development and/or oversight of customer-facing notices and disclosures) and projects to ensure that related regulatory obligations are appropriately addressed.
  • Lead a strong and effective collaborative culture, responsible for partnering with various risk disciplines, and working closely with assigned project teams, risk partners and multiple lines of business.
  • Proactively engage with partners within the first line of defense to promote understanding of complex regulatory concepts and associated compliance risks.
  • Assist in or lead the development and maintenance of effective compliance policies, procedures and processes.
  • Accountable for oversight of line of business activities to determine compliance with applicable compliance rules, regulations and laws.
  • Research, interpret and assist in applying laws, regulations and regulatory guidance to relevant business processes. Assist in the identification of training opportunities and course developement.
  • Address regulatory actions and other regulatory communications, following up and monitoring until satisfactory resolution is obtained.
  • Establish compliance standards through well-communicated guidelines and by the establishment of protocol (example, procedure standards).
  • Participate in or lead the monitoring of compliance programs and targeted testing, particularly with new regulatory requirements or system changes; assist with the development of appropriate corrective action to ensure adherence to applicable laws and regulations.
  • Develop and maintain collaborative working relationships with internal clients, staff, peers, and senior management.
  • Maintain relationships with industry peers and regulatory bodies to determine/validate KeyCorp practices and develop recommended changes as appropriate.
  • Identify, respond to and/or escalate risks as appropriate.
  • Effectively manage assigned team members, ensuring acceptable employee engagement levels, providing sound direction, active coaching and development, and performance management.
REQUIRED QUALIFICATIONS
  • Bachelor’s degree required; substantial industry experience may be substituted for a Bachelor’s degree; Juris Doctorate or CRCM preferred.
  • 5 plus years of experience as a financial services compliance professional, bank regulator or other comparable experience.
  • 2 plus years of leadership experience.
  • Extensive knowledge of the assigned compliance area along with the associated operations, including the related rules and regulations of the financial services industry to include: OCC, FDIC, FRB, CFPB, state law and other pertinent laws, regulations or guidance. Primary focus areas to include Regulations E and CC, the E-Sign Act, the Fair Credit Reporting Act, and deposit insurance (12 CFR 328, 330, and 370).
  • In-depth practical knowledge of internal controls, risk assessments and compliance processes, and applicable techniques for implementation of regulatory, compliance and legal requirements and compliance processes.
  • Strong leadership and relationship management skills including the ability to lead up and across the organization.
  • Proven track record of integrity, strong ethics and judgment.
  • Proven to be a proactive thinker.
  • Proven ability to have, maintain, and establish strong contacts within the industry to be aware of and able to benchmark current industry issues and practices.
  • Strong project management and/or continuous process improvement skills, including the ability to address multiple deadlines and priorities.
  • Strong people management skills.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $120,000 to $130,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click
here
for a list of benefits for which this position is eligible.
Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing
HR_Compliance@keybank.com
.

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DATE POSTED
June 2, 2023

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