Senior Content Writer

Mō te Tūranga | About the Role

With the launch of a new digital communications platform, we’re changing the way we talk to our customers. As a Senior Content Designer, you’ll play a vital role by designing personalised content experiences for our digital channels.

Working in an Agile squad, you’ll liaise with stakeholders around the business to understand the user journeys and opportunities. You’ll produce crisp, clear, inclusive and on-brand content that meets customers’ needs and regulatory requirements.

Using a test-learn-optimise approach, you’ll measure and track results and share these back with your stakeholders, building a cycle of continuous improvement. You’ll help shape our principles, processes and guidelines, and make sure content always aligns to them.

As part of the wider Experience Design area, you'll work closely with designers in other disciplines like research, service design and user experience. And you’ll have the opportunity to develop your content design skills with the active support of our content design chapter.

Nā tāu rourou | What will you bring?

Westpac Hei Wāhi Mahi | Working at Westpac

Immerse yourself in a supportive team environment, and receive some of the best banking, and lifestyle benefits in the market along with:

Ko mātou tēnei | Our Organisation

At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai ināianei! | Apply Now!

Apply today with your CV and Cover Letter.

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.

Mahi tahi tātou, kaha ake tātou | Together Greater