Senior Custodian - 2nd Shift - OFMD

Scheduled Hours

40

Position Summary

The Washington University School of Medicine Operations & Facilities Management Department provides a range of services for the medical campus in a customer-focused, efficient, and sustainable manner. Operations & Facilities Management maintains 61 university buildings and provides operational, planning, and construction services to over 8.3 million gross square feet of space. We will open three new facilities between 2023 and 2025 with over 1.5M BGSF. In addition, the School of Medicine continues expanding its reach on and off campus in teaching, clinical care, and research. Our team plays a vital and important role in delivering care, research, and services.

Assists supervisor with daily routine of custodial personnel and scheduling or coverage problems. Serves as working lead to ensure that all custodial duties are performed in a high quality manor. May be required to supervise daily routine of team members and assist supervisor in scheduling or coverage problems. Maintains safe and healthy work area for staff, visitors and customers. This position is a second shift position. Hours are typically Monday - Friday, 2:30 PM - 10:00 PM.

Job Description

Primary Duties & Responsibilities

• Responds to dispatch service requests from customers and field out to day crew personnel.
• Canvasses all areas daily doing spot checks for thoroughness and quality of cleanliness.
• Instructs personnel in the proper manner of execution of responsibilities and reports daily progress to supervisor.
• Compiles monthly list of supplies needed and submits order to supervisor.
• Assists supervisor in contacting customers to discuss problems or concerns. Handles and resolves customer complaints. At times, prioritizing of problems or issues with several different customers may be necessary. Conduct tours with customers and follow-up with customers to advise of progress, etc.
• Holds group/team meetings to discuss issues of concern and follow-up with employees in absence of supervisor. Discuss all safety issues and provide proper PPE.
• Assists supervisor with on-the-job- training for new employees with regard to every phase of their job, which includes chemical and equipment uses. Provides continuous training using on-the-job coaching methods for current employees. Also provides training on new products and/or equipment when necessary.
• Insures that all keys, pagers and radios are checked in and out according to procedures.
• Ensures that laundry is cleaned and distributed to all shift satellite offices.
• Manage moves & set-up for special events.

Preferred Qualifications

• Five plus years of experience in custodial/janitorial industry.
• Working knowledge of general equipment.
• Must have ability to read and understand labels and operating instructions on equipment and chemical containers.
• Be able to work independently with minimal supervision.
• Have ability to determine proper dilutions of chemicals and other products utilized in the area.
• Ability to work well with others on a team.
• Must be able to provide superior level of service to customer and demonstrate good judgment.
• Have ability to plan and organize activities and work cooperatively with customers.
• Practice safety procedure at all times and thorough knowledge of cleaning.

Required Qualifications

High school diploma or equivalent high school certification.

Grade

G07-H

Salary Range

$18.36 - $28.47 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.